Call Center Agent
2 weeks ago
Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you'll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls with professionalism and efficiency
- Resolve customer questions, complaints, or service requests
- Document call information and maintain accurate records
- Collaborate with team members to ensure seamless operations
- Uphold data privacy and security standards within all interactions
- Leverage call center technologies to improve time to resolution and enhance customer experiences
Requirements Desired Qualifications:
- Previous experience in customer service or call center environments preferred
- Strong communication and active listening skills
- Ability to multitask, adapt, and work under pressure
- Familiarity with technology platforms and performance analytics (i.e. Salesforce CRM)
- Commitment to providing high-quality service and maintaining customer satisfaction
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Call Center Agent
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San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
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Call Center Agent
2 weeks ago
San Diego, CA, United States 24 Hours Group Full timeJob Posting This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Duties and Responsibilities: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of client and find solution to it. Answering inbound calls, converting them to...
