Cash Applications Specialist

Mansfield Service Partners is looking for a Cash Applications Specialist for our Houston, TX location. The Cash Applications Specialist is responsible for reconciliation of all company cash deposits, researching/ identifying customer remittance information, drafting funds from customer accounts, processing ACH payment returns, and communicating with collections in response to correspondence received.

Responsibilities
Cash Reconciliation

• Pull cash transactions daily for all bank accounts and enter cash receipts in various banks
• Create and distribute daily cash receipts listing to internal departments
• Post EFT file daily in PDI; create, edit and configure bank file for next day's EFT transactions
• Process manual drafts by request of Customer Relationship Managers
• Maintain unallocated daily spreadsheet for unposted cash
• Assist GL team with any cash application issues to ensure all items are processed
• Maintain accurate records for audit purposes to include remittances, bank statements and write-off approvals.
  

Apply Customer Invoice Payments Received

• Research and resolve existing or missing remittance information using both internal and external software/systems
• Communicate with collections team daily for missing remittance information
• Manage daily time/workload in order to ensure that the Collections team has sufficient time to complete their daily tasks
• Build Excel templates that utilize pivot tables, vlookups, etc. to match company transactions to customer remittances for large complex accounts
• Process any customer check by phone payments
• Ensure intra?company cash transfers are properly processed and posted
• Receive EBIZ credit card settlement daily to post payments
  

Cash Receipts Processing

• Pull lock box information from banks and ACH payments
• Complete deposit slips or process deposits through on?site scanner for those payments not received through the lock box
  

Customer Service

• External research and resolve customer inquiries and cash application questions
• Internal communicate/integrate with collections regarding the status of outstanding customer issues
  

ACH Returns

• Determine the source of transactions and take appropriate action including the following:
  
  • Notify collections team of the returned item and notify the cash application team to place the receivable back onto the customer's account
  • Reinitiate an account debit or customer draft when appropriate
  • Initiate a manual payment to vendor
  • Determine and communicate if an account correction is necessary
    
  
  

Formal Education & Certification

• High School diploma required
  

Knowledge & Experience

• 3+ years of cash applications or related banking experience required
• 1?2 years of accounting experience required
• Microsoft Excel and Outlook skills at the intermediate to advanced level
• Intermediate computer skills and system skills
• Excellent keyboarding skills including 10?key (10,000 key stroke minimum)
  

Qualifications & Characteristics

• Strong communication skills
• Highly organized
• Attention to detail
• The ability to work in a team environment
  

Work Environment

• 40?hour on?site work week
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
• Ability to work overtime when required
  

Benefits

• Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
• 401(k) plan with company match
• Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non?profit agency
• Parental Leave
• Tuition Reimbursement
• Insurance Discount Programs
• Chaplain Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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