Client Services Team Lead

Client Services Team Lead - Administrative

Job ID

219940

Posted

10-Dec-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative, Marketing, Sales Support

Location(s)

Ontario - California - United States of America

About the Role:

Improves the efficiency and delivery of services to clients by planning, scheduling, and coordinating the marketing and sales support functions for a team. Performs work related to CBRE's general business operations, interprets, and implements CBRE departmental policies and procedures, formulates and implements new procedures and processes within the team consistent with corporate objectives. Assists in administration of business affairs for the Sales and Marketing departments.

What You'll Do:

• Plan, coordinate, schedule and lead all aspects of the activities of the Sales team support members.

• Improve sales team's efficiency through review, evaluation, and implementation of effective business processes.

• Coordinate the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).

• Work with clients on property tours, resolve issues and inquiries.

• Consult with the Sales Professionals and provide recommendations on marketing practices.

• Coordinate the production of direct marketing campaigns that include property information materials.

• Ensure team members compile data and coordination of marketing materials.

• Assist with recruitment, advancement, corrective action, and termination of employees.

• Provide input for staff member's performance review.

• Mentor and coach junior sales team members to further development.

• Provide informal technical mentorship and training to coworkers.

• Coordinate and assign tasks to co-workers.

• Set own project calendar timelines.

• Guide a team through application of basic knowledge of practices and procedures.

• Resolve problems by identify appropriate solutions to achieve team objectives.

• Have direct impact on the team objectives as well as the objectives of related teams.

• Ensure personal and team outcomes have a positive impact on customer objectives.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Associates degree (A.A.) required.

• Experience providing administrative assistance to professionals.

• Ability to identify and respond to conflicting priorities.

• Real Estate industry experience.

• Current state real estate license.

• Strong interpersonal and analytical skills.

• Ability to present materials and information.

• Ability to calculate percentages, discounts, and commissions.

• Ability to conduct basic financial analysis.

• Ability to comprehend and interpret documents.

• Requires logical and quantitative skills.

• Experience with Microsoft Office Suite, internet research and web publishing skills.

• Ability to edit basic templates in Power Point and/or InDesign preferred.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Client Services Team Lead position is $36.06 per hour and the maximum salary for the Client Services Team Lead position is $40.87per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)