Operations Specialist

2 weeks ago


Buffalo, NY, United States TradeJobsWorkforce Full time

As an Operations Specialist, you will play a crucial role in optimizing our projects and ensuring efficient systems. Your responsibilities will include:

  • Identifying project requirements: Engage with customers to gather insights, analyze operations, and define project scope. Document your findings and prepare customer contracts.
  • Problem-solving: Develop solutions by mapping out workflows, studying system capabilities, comparing alternatives, and preparing comprehensive system specifications.
  • Project estimation: Create detailed project estimates by identifying phases, necessary personnel, and associated costs.
  • Testing and verification: Ensure accuracy and efficiency by conducting thorough testing of results.
  • Training: Prepare customers to utilize systems effectively by conducting informative training sessions.
  • Customer support: Provide valuable reference materials by creating documents and offering ongoing support.
  • System maintenance: Ensure integrity and security by investigating and resolving problems as they arise.
  • Quality assurance: Uphold high standards within the organization by establishing and enforcing service protocols.
  • Reporting: Gather, analyze, and present information through detailed reports.
  • Continuous learning: Maintain your professional and technical knowledge by attending workshops, reviewing publications, and networking within your field.
  • Team collaboration: Contribute to the team's success by achieving related results as needed.


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