Veterinary Client Service Representative

7 days ago

Wareham, MA, United States Wareham Animal Hospital Full time

Wareham Animal Hospital is looking for a Client Service Representative to join our fast growing Animal Urgent Care facility. The Client Service team will promote positive interactions with clients, staff, and our referring veterinary community.

What are we looking for?

Minimum 1-2+ years’ experience in the veterinary industry, but willing to train the right candidate

Self-motivated and goal-oriented professional with the ability to solve problems and make decisions independently.

Excellent interpersonal, verbal, and written communication skills

Strong computer skills, including electronic medical record keeping

Ability to work efficiently while maintaining accuracy with financial transactions

Ability to handle emotional situations with compassion and patience

Ability to move 50 lbs

What would be your key responsibilities?

Managing doctor and technician appointment schedules

Making appointments, follow-ups, etc.

Fostering open communication with our referring veterinary community, including sending and obtaining medical records

Answering phone calls in a timely and friendly manner

Diligent Medical Record documentation

Maintaining a clean, comfortable space for pets and clients

Processing of multiple payment modalities

What can you expect from Wareham Animal Hospital?

Work happiness balanced with your personal life

The opportunity to learn, develop, and take charge of your own career

To be respected, valued, and supported

Competitive salary and benefits package

Pay: $15.00 - $24.00 per hour

Benefits:

Flexible schedule

Uniform reimbursement

Parental leave

CE allowance

Schedule:

Part-time ; 20-30 hours

Day shift

Monday to Friday

Weekends as needed

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