CRM PM
16 hours ago
Location: Dallas, TX & Las Vegas, NV
Job Description:
We are seeking a skilled and dynamic Project Manager with expertise in Microsoft CRM technologies (specifically Dynamics 365 or related platforms) to join our team. As a Project Manager, you will be responsible for overseeing the successful implementation, customization, and delivery of Microsoft CRM-based solutions for our clients or internal teams. You will lead cross-functional teams, manage project timelines, and ensure that project goals are met on time, within scope, and on budget. The ideal candidate will have a strong background in project management methodologies, Microsoft Dynamics CRM, and the ability to bridge the gap between business requirements and technical solutions.
Key Responsibilities:
- Project Planning & Management:
- Lead and manage the end-to-end delivery of Microsoft CRM implementation projects, ensuring timely and successful project completion.
- Develop detailed project plans, including timelines, milestones, resources, and budget.
- Coordinate with stakeholders to gather and define business requirements and technical specifications.
- Oversee resource allocation, ensuring that team members are aligned with project priorities.
- Stakeholder Communication:
- Act as the primary point of contact between clients, stakeholders, and internal teams, ensuring alignment and managing expectations throughout the project lifecycle.
- Provide regular project updates to stakeholders, including progress reports, risk assessments, and recommendations for improvement.
- Facilitate meetings, workshops, and presentations for project kick-off, status updates, and reviews.
- Team Leadership:
- Lead a cross-functional team of developers, business analysts, consultants, and other project stakeholders to ensure the successful execution of the project.
- Foster a collaborative, high-performance environment to drive results and meet project objectives.
- Mentor and support team members, ensuring that everyone has the resources and guidance needed to contribute to the project's success.
- Risk & Issue Management:
- Proactively identify and manage risks and issues that could impact project timelines, quality, or budget.
- Develop mitigation plans and coordinate resources to resolve obstacles quickly and effectively.
- Maintain a risk register and communicate any significant risks to senior management in a timely manner.
- Quality Assurance & Continuous Improvement:
- Ensure that the project meets quality standards and client expectations through effective testing and validation.
- Monitor project progress and suggest improvements to processes, methodologies, and tools as needed.
- Conduct post-implementation reviews to gather feedback and identify lessons learned for future projects.
- Budget & Resource Management:
- Manage project budgets, ensuring that costs remain within scope and approved limits.
- Oversee project resource planning and allocation, ensuring appropriate staffing levels for project needs.
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