Field Computer Technician

1 week ago

Chicago, IL, United States BC Tech Pro Full time

Company Description

Join BC Tech Pro, where we collaborate with talented technicians across the country to deliver exceptional on-site hardware warranty services. If you're passionate about technology and prefer hands-on work over being behind a desk, this opportunity is for you

Job Description

We are seeking a dedicated Field Computer Technician who specializes in hardware repairs and installations for both laptops and desktops. To excel in this role, you should have prior experience with hardware components in these devices.

Job Details:

  • This position operates on a 1099/per call basis.
  • Compensation is based on the number of service calls completed.
  • Service call pay begins at $35, with increases based on travel distance.
  • Pay periods are every Friday, starting after your first week of work.
  • Service calls are available Monday through Friday during daytime hours. Candidates must commit to at least 3 weekdays for availability.
  • Call volume typically ranges from 2-5 calls per day.
  • As part of your onboarding, you will complete online free certifications from Dell and Lenovo.
  • A reliable form of transport and a valid driver’s license are essential for visiting multiple job sites throughout your workday.
  • Internet access and a computer are required to log into your daily tech portal.
  • You must log into your tech portal by 9 AM each working day to code your calls and plan your route.
  • All troubleshooting has been completed by the manufacturer prior to ticket issuance.
  • You will confirm service times with customers through your tech portal and provide services at their locations, either residential or commercial.
  • Daily pickups for parts will be made from designated Fed Ex or UPS locations in your territory, and you will return unused parts at the end of each day using pre-paid labels provided.

Qualifications

  • Hands-on experience with replacing components in laptops and desktops is required.
  • A valid driver’s license and reliable transportation are mandatory.
  • Comfort with daily local travel is essential.

Additional Information

All applicant information will be kept confidential in accordance with EEO guidelines.

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