Collision center CSR(customer service representative)
3 days ago
Job Title: Customer Service Representative (CSR) – Auto Body Shop Job Type: Full-time About Us At Chevy Chase Acura, we take pride in delivering high-quality collision repair and exceptional customer care. Our team is committed to making the repair process as stress-free as possible for our customers. We are seeking a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our front office team and be the first point of contact for our valued customers. Responsibilities * Greet customers in person and over the phone with professionalism and courtesy. * Schedule repair appointments and manage the repair calendar. * Generate work order with proper documentation. * Communicate with insurance companies, adjusters, and vendors to ensure proper documentation. * Provide estimates and explain repair processes to customers in clear, simple terms. * Update customers throughout the repair process regarding status and timelines. * Handle administrative tasks such as data entry, filing, and payment processing. * Support the shop manager and technicians with customer communication and workflow coordination. Qualifications * Previous experience in customer service; auto body or automotive experience a plus. * Strong communication and interpersonal skills. * Ability to multitask in a fast-paced environment. * Proficiency in Microsoft Office and comfort with shop management software. * High attention to detail and excellent organizational skills. * Positive attitude and team-oriented mindset. Benefits * Competitive pay (based on experience) * Health, dental, and vision insurance options * Paid time off and holidays * Opportunities for career growth and development * Supportive, team-focused work environment * 401K
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Collision repair tech helper
2 weeks ago
Bethesda, MD, United States Chevy Chase Acura Full timeCollision Repair Helper Location: Bethesda, MDDepartment: Collision CenterEmployment Type: Full-Time Chevy Chase Acura Collision Center is seeking a dedicated Collision Repair Helper to join our growing team. This position is ideal for someone who is motivated, detail-oriented, and eager to build a career in automotive collision repair. You’ll work...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
6 days ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
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Customer Service Representative
1 week ago
Bethesda, MD, United States FastSigns Full timeCustomer Service Representative FASTSIGNS #132201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Center Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...