Consumer Ombudsman Specialist
4 days ago
The Ombudsman Specialist provides a support role for the Ombudsman Group by providing intake for new referrals; and assistance with inbound phone calls. The Ombudsman Specialist will act as a conduit that customers may utilize if they are dissatisfied with the resolution of an issue or experience they have had with other business units. The Ombudsman Specialist is knowledgeable in loan servicing practices and using this knowledge, researches and identifies any aspect of the account that appears unreasonable or improper. Ability to manage time and prioritize tasks coupled with excellent customer service skills will be critical to proficient job performance. Duties: * Provide superior customer service and communicate effectively with customers and internal departments * Adheres to RESPA guidelines and achieves Company standards for dispute resolution * Creating tasks for all incoming inquiries and disputes * Weekly report verification to ensure timeline adherence * Manages multiple projects with competing interests for time
Specs: * 4-Year Degree or Equivalent Job Experience * Strong Written and Verbal communication skills * Strong organizational and time management skills * Proven ability to handle stressful situations and effectively manage a high volume workload * Prior Mortgage Servicing Experience * Knowledge of mortgage laws and regulations * Strong interpersonal skills * Conflict Resolution and Negotiation Skills
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Social Services Specialist
7 days ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Social Services Specialist
1 day ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Social Services Specialist
1 week ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Social Services Specialist
2 weeks ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Social Services Specialist
1 week ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Social Services Specialist
5 days ago
Salt Lake City, UT, United States Pine Creek Rehab Full timeHello, Pine Creek Rehab in Salt Lake City, UT is actively looking to hire a full-time Social Services Specialist. At Pine Creek Rehab, our goal in a skilled nursing facility (SNF) is to provide each patient with top-quality care. We strive to maximize each patient's functional independence to safely discharge her/him to the next level of care. We are a...
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Compliance Specialist
6 days ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Compliance Specialist
2 weeks ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Compliance Specialist
2 weeks ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
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Compliance Specialist
1 week ago
West Valley City, UT, United States Select Portfolio Servicing Full timePrincipal Duties: 1. Working with business units to implement operational and policy changes to ensure compliance with new or existing statutes, regulations or case law. 2. Reviewing and interpreting law changes, preparing memos summarizing law change for Chief Compliance Officer. 3. Manage assigned escalated or regulatory issues. 4. Work with Human...
