Customer Care Representative
2 weeks ago
At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
- Make a meaningful difference every day.
- Join a team that values your ideas and contributions.
- Be part of a company that exceeds NCQA standards for customer service.
- Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
Position Title: Customer Care Representative
Location: Remote Wisconsin
Hourly Rate: $18.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
- Must currently reside in Wisconsin
- 1 year of Call Center experience
- 6 months Customer Service experience
- Basic typing/computer experience with excellent navigational skills
- High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited
- A quiet space within the home free of distractions including caretaking of any kind
At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don't talk about a better workplace - we make it happen.
Benefits without Barriers
To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
- Health, Dental and Vision Insurance
- Life and Disability Insurance
- 401(k) Retirement Plan with Company Match
- FSA and HSA Savings Plans
- Wellness Program with Incentives
- Voluntary & Ancillary Plans
- Pay on Demand
- Paid Time Off and Holiday Pay
- Birthday Holiday
- Maternity/Paternity Leave
- Continuing Education Reimbursement Program
- MTM Perks Discount Program
- Career Development Programs
MTM Health is Proud to be an Equal Opportunity Employer
MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.
-
Customer Care Representative
2 hours ago
United States PennVeterinary Supply, Inc Full timeSUMMARYThe Customer Care Representative is often the first point of connection between Penn Veterinary Supply and our customers. This role is essential in delivering friendly, efficient, and solution-focused experience across phone, email, and online ordering platforms. By understanding customer needs, assisting with order placement, and resolving issues...
-
Remote Customer Care Representative
1 week ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Remote Customer Care Representative
2 weeks ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Remote Customer Care Representative
2 weeks ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Remote Customer Care Representative
2 weeks ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Remote Customer Care Representative
4 days ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Remote Customer Care Representative
4 days ago
, , United States Copperhead Grille Full timeAbout the job Remote Customer Care Representative You will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and...
-
Customer Care Representative
60 minutes ago
United States Mérieux NutriSciences Full timeRemoteRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods....
-
Customer Care Representative
2 weeks ago
, , United States MTM Full timeJoin Our Team at MTM Health! At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve, helping to...
-
Customer Care Representative
1 week ago
, , United States MTM Full timeJoin Our Team at MTM Health! At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve, helping to...
