Personal Lines Account Manager

2 weeks ago

United States The Jonus Group Full time
Job Description

Personal Lines Account Manager - Hybrid
Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This is an excellent opportunity to work with a well-established company that has been serving its clients since 1983 and boasts a strong customer retention rate. The ideal candidate will have a passion for providing exceptional customer service and a proven ability to manage personal lines accounts effectively.
Compensation Package
  • Salary Range: $45,000 - $75,000 (commensurate with experience)
  • Incentives: Commission opportunities (25% on new business, 15% on renewals)
  • Benefits:
    • Health insurance available (individual-friendly)
    • Short-term disability, accident, and critical illness coverage
  • Remote Work: 1 day remote per week after 90 days of training/onboarding
Responsibilities

As a Personal Lines Account Manager, you will:
  • Manage personal lines accounts from start to finish, including handling inbound calls, billing, claims, quoting new business, and remarketing.
  • Provide exceptional customer service to maintain and enhance client relationships.
  • Cross-sell and upsell insurance products to meet client needs.
  • Handle accounts with an average premium of $2,000, with some accounts reaching up to $10,000 in premium.
  • Work with various carriers, including Patriot, Andover, USLI, Chubb, Foremost, Guard, Hanover, and others.
  • Utilize AMS 360 software to manage accounts and ensure accuracy.
Qualifications/Requirements
  • Licensure: Property & Casualty (P&C) license is required.
  • Experience: At least 1 year of experience in personal lines insurance is preferred. Candidates with experience in captives or carriers are encouraged to apply.
  • Skills: Strong communication, organizational, and customer service skills.
  • Technical Proficiency: Familiarity with AMS 360 software is preferred.
  • Work Ethic: A proactive and detail-oriented approach to managing accounts and meeting client needs.

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