Residential Counseling Services Supervisor

1 week ago

Orlando, FL, United States Orange County Government Full time

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions

This position is responsible for supervisory work in residential service programs.

Work is performed under the supervision of a Program Manager or Senior Program Manager and is reviewed through conferences, records, file reviews, reports, and results achieved.

Representative Duties/Assignments

  • Supervises and evaluates the performance of Senior Childrens Services Counselors, Childrens Services Counselors, and any other staff employees of the assigned program.
  • Coordinates activities of the assigned program in the absence of, or on behalf of the Program Manager or Senior Program Manager.
  • Ensures program staff meets all training and development requirements as directed by the Program Manager or Senior Program Manager.
  • Prepares staff schedules and ensures appropriate staffing and supervision of clients.
  • Assigns and supervises client case assignments and other staff duties as directed or approved by the Program Manager or Senior Program Manager.
  • Provides 24 hour, 7 day per week on call supervision for program.
  • Assures provision of appropriate services to program clients through direct supervision, consultation, and supervisory review of casework.
  • Develops and coordinates services with practitioners and programs within the county, courts, or other agencies.
  • Prepares and submits accurate and timely reports as required by the Program Manager or Senior Program Manager.
  • Assures program compliance with county, division, program, contract, and Council on Accreditation (COA) requirements.
  • Accompanies clients to medical clinic and provides the Psychiatrist with client updates.
  • Assesses the youth in crisis for possible Baker Act.
  • Performs other related duties as required.
Minimum Qualifications

Masters Degree from an accredited institution in Counseling, Social Work, Psychology or closely related field and two years of supervisory experience in counseling, social or residential services.

Licensed in the State of Florida as a Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT).

Must be able to work a flexible schedule including nights, holidays, and weekends.

Must possess and maintain a valid Florida driver's license and may be required to provide own vehicle for job related duties.

Proficient in Microsoft Word and email computer applications.

Preferences

Knowledge of Magellan Health Services, Medicaid, Behavior Health Overlay Services (BHOS), and/ or Therapeutic Behavioral On-Site Services (TBOS).

Application Deadline

Open Date: 12/10/2025
Close Date: 12/24/2025

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 017 - From $28.21 to $36.66
FLSA Status: Exempt

Placement based on Education and Experience

Benefits
  • 10 paid holidays and up to 2 floating holidays annually.
  • 18 days paid time off per year.
  • Longevity bonus based on years of service.
  • 6 days of paid TERM (sick) time annually.
  • Low-cost medical, dental, vision, additional life insurance.
  • Free basic life, long term disability, and employee assistance for all the family members effective on day one.
  • Participation in the Florida Retirement System.
  • Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
  • Free access to Wellworks gyms and Orange County Recreation Centers.
  • Free onsite wellness coaching, including dietician and nurse.
  • Tuition reimbursement program.
  • Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.

For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder .

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA) . If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Notes

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.

This position may be eligible for a Sign-on Incentive. To learn more about our Sign-on Incentive Program visit our website at:

http://www.ocfl.net/careers/#incentives

Please note that current County employees are not eligible for a sign-on monetary incentive.

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