Senior People Business Partner

2 weeks ago

San Francisco, CA, United States VAPI Full time
Vapi (/'wɑːpi/):
  • We're creating the shift to voice as humanity's default interface.
  • We're the most configurable platform for deploying voice agents.
  • We're grown to 400,000 developers in 20 months, adding 2,000+ every day.
  • Try talking to Vapi now
Why We're Hiring This Role:
  • As Vapi scales rapidly, we need a senior People leader who can own the operational backbone of our People function while serving as a trusted partner to leaders across the company. This role is critical to ensuring our People operations, compliance, and core programs scale with rigor while maintaining a high bar for leadership, performance, and culture.
What You'll Do:
  • 30 Day:
    • Build a deep understanding of Vapi's business, culture, values, and operating cadence
    • Audit existing People operations, HRIS workflows, compliance posture, and documentation
    • Establish strong working relationships with the Head of Talent & People, founders, and functional leaders
    • Take ownership of day-to-day People operations and employee support
  • 60 Day:
    • Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance
    • Begin leading active People programs such as performance management, employee relations cases, and manager coaching
    • Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations
    • Identify gaps and improvement areas across People processes and tooling
  • 90 Day:
    • Independently run performance review cycles, manager enablement programs, and core People initiatives
    • Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness
    • Operationalize scalable People programs that support Vapi's next phase of growth
    • Act as a consistent culture carrier, reinforcing expectations, values, and operating principles
Who You Are:
  • 6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups
  • Proven ability to independently own HR operations and compliance with strong attention to detail
  • Deep working knowledge of employment law fundamentals, employee relations, and HR best practices
  • Hands-on experience managing HRIS platforms and operational workflows
  • Experience owning performance review cycles and People programs end-to-end
  • Comfortable partnering directly with founders and senior leaders
  • Strong judgment, discretion, and ability to navigate sensitive situations
  • Clear, direct communicator with a bias toward action and practical solutions
  • Comfortable operating in ambiguity and building structure from scratch
Why Vapi:
  • Generational impact: Build human interface for every business.
  • Ownership culture: 90% of company is previous founders.
  • Kind team: The founders Jordan and Nikhil are Canadians.
  • Tier-1 Investors: YC, KP seed, Bessemer series A.
What We Offer:
  • Real stake: We offer competitive salary and excellent equity ownership.
  • Comprehensive health coverage: medical, dental, and vision plans.
  • Team love: We love hanging out and do quarterly offsites.
  • Flexible time off: take what you need.
  • More: catered meals and transportation, gym & coaching stipends

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