Office Manager

2 weeks ago

New Albany, IN, United States Two Maids Full time

Responsive recruiter

Benefits:

  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Bonus based on performance
Two Maids of New Albany and Lyndon Full-Time | Salary: $37,000-$42,500
Availability Monday-Friday 7:30 AM - 5:30 PM

About the Role

Two Maids of New Albany is growing, and we're looking for a strong, steady Office Manager to help lead our team and take great care of our customers.

This is a people-focused, fast-moving role. You'll talk with customers on the phone, support our cleaning teams, and help keep the office running smoothly. You don't need to be a salesperson, but you do need to speak clearly, guide conversations, and help move things toward a solution or next step.

Some days are busy. Some conversations are tough. The right person stays calm, thinks clearly, and knows how to support both team members and customers with professionalism and care.

What You'll Do
  • Lead the office and support and field teams
  • Communicate with customers by phone and email, setting expectations and resolving concerns
  • Book cleans and follow up when needed
  • Identify trends and customer needs, build a sales pipeline in accordance with goals
  • Support business growth through relationships and community connections
  • Track goals, schedules, supplies, expenses and performance metrics
  • Supervise and lead staff, fostering a collaborative and motivated team environment
  • Oversee daily office operations, including scheduling support, payroll accuracy, and systems
  • May occasionally go into the field to train teams and assist with cleans
Why You'll Love It Here
  • Salary position ($37,000-$42,500)
  • Bonus/Performance pay plan
  • Flexible hours and a family-oriented culture
  • Health, dental, vision, PTO offered
  • Gas reimbursement
  • Free snacks, office perks, recognition programs
  • Quarterly team celebrations and performance growth opportunities
What We're Looking For
  • Supervisory experience (5+ people, 1+ year)
  • Comfortable speaking with customers and team members on the phone
  • Strong communication, organization, and follow-through
  • Strong computer skills and comfort using multiple programs and applications
  • Experience with CRM and Payroll software is a plus
  • Able to manage multiple priorities in a busy environment
  • Reliable vehicle, valid driver's license, and insurance
  • Ability to pass a background check
  • High school diploma or GED
Who This Role Is Not For

This role may not be a good fit if you:
  • Prefer quiet, low-pressure workdays
  • Avoid phone calls or customer-facing conversations
  • Feel uncomfortable handling team or customer concerns
  • Become easily overwhelmed when things get busy

Our Office Manager is the calm, steady presence for both customers and the team. Confidence, emotional awareness, and clear communication matter most.

About Two Maids

Two Maids is one of Inc. Magazine's fastest-growing cleaning companies. We reward performance, promote from within, and give back through Cleaning for a Reason, providing free cleanings to families undergoing cancer treatment.

Ready to lead, support a team, and help a growing business shine? Apply today

Compensation: $37,000.00 - $42,500.00 per year

Powered by Caring

At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone's role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.

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