Activity Leader Volunteer

2 weeks ago

Cleveland, OH, United States Cleveland Museum of Natural History Full time

Position Summary: Lead fun science or craft activities with Museum visitors via an education cart. We have carts with various topics such as minerology, human origins, archaeology, fossils, crafts and more Carts come with all materials.

Responsibilities:

  • Introduce an activity table and encouraging kids or adults to join.
  • Engage with families in a proactive way inviting them to explore the activities, asking questions and interacting with them around the activity or specimens.
  • Offer wayfinding and problem-solving as needed while leading your activity.
  • Represent the Museum in a professional and friendly way at all times.
  • Familiarize yourself with the Museum’s schedule of daily animal shows and other fun family friendly things to do to help answer visitors' questions.

Skills Needed:

  • Communication: Able to engage in clear, concise and effective communication to varied audiences; able to empathize with others’ needs and respond sensitively; able to use good judgment when responding to objections successfully. Will communicate immediately with supervisor any issues that arise while volunteering.
  • Initiative: Able to adapt old methods for new uses or seek continuous improvement in procedures. Able to conceive more effective/efficient ways of completing tasks.
  • Professionalism: Able to remain calm and professional through stressful or ambiguous circumstances; able to objectively and calmly interpret information and solve problems.
  • Teamwork: Able to show team spirit and treat team members with cooperation and respect; able to share useful information with team members; able to support and comply with decisions.

Physical Volunteering Conditions:Reasonable accommodations available for all physical requirements.

Requirements for all Volunteer Positions:

  • All volunteer positions require a minimum age of 16.
  • All volunteer positions require a 3-month commitment. Unless otherwise stated.
  • Volunteers need to complete all training sessions or orientations.
  • Attend required continuing education seminar(s) each year.
  • Fingerprinting and/or background check is required for all volunteers.
  • A commitment to maintaining confidentiality of all privileged information to which they are exposed to while volunteering, whether this information involves a single staff person, or another person, or involves overall museum business.

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