Client Specialist

Responsive recruiter

D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

At D1, our promise to our athletes is: "You pick the goal, and we help you get there." D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.

As a Recruiter (Sales Associate) at D1 Training, you will drive client acquisition and sales efforts. This position involves actively promoting D1 Training programs, building relationships with potential clients, and contributing to the overall growth and success of the training facility.

Essential Duties and Responsibilities include the following:

Sales and Client Acquisition:
• Actively engage in sales activities to attract new clients to D1 Training.
• Utilize effective sales techniques to promote training programs and packages.
• Provide information to potential clients, addressing inquiries and converting leads into memberships.

Lead Generation:
• Develop and implement strategies for lead generation, including outreach and networking.
• Attend community events, fitness expos, and other relevant opportunities to generate leads.

Client Relationship Building:
• Build and maintain strong relationships with potential and existing clients.
• Understand client needs and goals to recommend suitable training programs.

Retention Support:
• Collaborate with coaches and the coaching team to support client retention efforts.
• Communicate with clients to ensure satisfaction and address any concerns.

Sales Targets and Reporting:
• Set and achieve sales targets as outlined by management.
• Provide regular reports on sales performance and activities.

Marketing Collaboration:
• Collaborate with marketing teams to implement sales and promotional campaigns.
• Assist in the development of marketing materials to support sales efforts.

Customer Service:
• Deliver excellent customer service to create a positive experience for clients.
• Address client inquiries, concerns, and feedback in a timely and professional manner.

Education and Experience
• Bachelor's degree is preferred.
• Two plus years of solid marketing and sales (fitness training sales are a plus).
• General experience in a gym or training facility.
• Familiarity with training athletes, their environment, and their needs.
• Athletic background is preferred but not essential.

Compensation
• Hourly, $20.00-25.00
• Commissions: based on selling individual D1 and team programs.

Compensation: $20.00 - $25.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.