Water Restoration Technician

1 week ago

Laurel, MS, United States ServiceMaster Full time
Position Overview

Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

  • Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
  • Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
  • Completes assigned jobs according to company processes while maintaining quality control on each job
  • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
  • Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
  • Responsible for making daily adjustments to the drying plan based on meter readings
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
Job Requirements
  • High school graduate or equivalent
  • Experience in the restoration or construction industry not required but preferred
  • Valid Drivers' License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Experience with using mobile software to enter data
  • Can read and follow product label usage instructions
  • Reports to work on time in a clean, complete uniform
  • Must be able to prioritize activities and meet deadlines
  • Certifications are not required but preferred:
    • WTR - Water Damage Restoration Technician
    • ASD - Applied Structural Drying Technician
Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
  • Express or exchange ideas with others quickly, receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
  • Use visual acuity to perform detail-oriented activities
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.


Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

  • Maintenance Technician I

    1 week ago

    Laurel, MS, United States Millennia Housing Management Full time

    Position Overview As a Maintenance Technician I , you will be responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy effectively. You will also be responsible for helping the maintenance team with special projects. The Maintenance Technician I is responsible for maintaining the overall condition of the property, including,...

  • Water Restoration Technician

    1 week ago

    Laurel, United States ServiceMaster Full time

    Job TitleMonitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete...

  • Fire Restoration Technician

    4 days ago

    Laurel, United States ServiceMaster Full time

    Position OverviewA successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos and documents according to company policies...

  • Fire Restoration Technician

    4 weeks ago

    Laurel, United States IICRC Full time

    Fire Restoration TechnicianA successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos and documents according to company...

  • Fire and Water Technician

    4 weeks ago

    Laurel, United States IICRC Full time

    Emergency Restoration TechnicianProvides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.Job ResponsibilitiesPerforms water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of...

  • Fire and Water Technician

    4 days ago

    Laurel, United States ServiceMaster Full time

    Position OverviewProvides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.Job ResponsibilitiesPerforms water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of...

  • Senior Water Resources Engineer

    3 days ago

    Laurel, Maryland, United States Stantec Full time $120,000 - $150,000 per year

    DescriptionGrounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a community of diverse talents, backgrounds, and expertise. Here, you can apply your passion and collaborate with top...

  • Sr. Property Management Technician

    7 days ago

    Laurel, Maryland, United States WSSC Water Full time $60,000 - $120,000 per year

    The Property Management Technician III is a skilled craftsman who operates commercial facilities systems, life safety equipment, provides disaster response support, and tenant activity coordination. This lead position works with, coordinates activities, and assists in training Property Management Technician Is & IIs and other operating...

  • Senior Water Resources Engineer

    3 weeks ago

    Laurel, United States Stantec Full time

    Senior Water Resources EngineerGrounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a community of diverse talents, backgrounds, and expertise. Here, you can apply your passion and collaborate...

  • Senior Water Resources Engineer

    3 weeks ago

    Laurel, United States Stantec Full time

    Senior Water Resources Engineer Join the Environmental Services team at Stantec. We are looking for a senior water resources engineer with expertise in flood mitigation, stormwater management, green infrastructure, and stream restoration. Your Opportunity As part of our Environmental Services team, you will provide technical leadership for a variety of water...

  • Senior Water Resources Engineer

    4 days ago

    Laurel, United States Stantec Full time

    Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a community of diverse talents, backgrounds, and expertise. Here, you can apply your passion and collaborate with top environmental...