Salesforce Technical Project Manager

ob Details

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Salesforce Technical Project Manager

Responsible for overseeing the planning, execution, and delivery of Salesforce projects, ensuring they meet business requirements while managing technical aspects like development, integration, and configuration, requiring a deep understanding of the Salesforce platform and strong project management skills to bridge the gap between technical and business needs.

Key responsibilities of a Salesforce Technical PM:

Requirement Gathering:

Collaborate with stakeholders to gather business requirements, translate them into technical specifications, and prioritize features for development.

Solution Design:
Architect Salesforce solutions including custom objects, fields, workflows, and integrations, considering scalability and performance.

Project Planning:
Develop detailed project plans with timelines, milestones, resource allocation, and risk management strategies.

Team Management:
Lead cross-functional teams including developers, administrators, testers, and business analysts, assigning tasks and ensuring efficient collaboration.

Technical Oversight:
Review technical designs, code, and configurations to ensure quality and adherence to Salesforce best practices.

Agile Methodology:
Facilitate Agile ceremonies like sprint planning, backlog grooming, and retrospectives to manage project delivery.

Communication and Stakeholder Management:
Effectively communicate project status, risks, and issues to key stakeholders, including clients and internal management.

Quality Assurance:
Oversee testing processes to identify and resolve defects, ensuring successful project deployment.

Post-Implementation Support:
Provide training and ongoing support to users after project go-live to ensure adoption and address any issues.

Required skills for a Salesforce Technical PM:

Technical Expertise:
In-depth knowledge of Salesforce platform features, including Sales Cloud, Service Cloud, Marketing Cloud, and customization options.
Project Management Skills:
Proficiency in Agile methodologies, project planning tools, and risk management techniques.

Communication Skills:
Excellent written and verbal communication to effectively interact with both technical and non-technical stakeholders.

Leadership Abilities:
Ability to guide and motivate team members, resolve conflicts, and make informed decisions.

Analytical Skills:
Strong problem-solving skills to identify and troubleshoot technical issues.

Salesforce Certifications:
Relevant Salesforce certifications (e.g., Sales Cloud Consultant, Service Cloud Consultant) are highly valued.

This is a Hybrid roles and required 3 days/week in Office Sunnyvale, California

Expected annual pay for this role ranges from [USD $140,000] to [USD $180,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options."

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.