Application Support

2 days ago

New York, NY, United States Career Developers Full time

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We are committed to advancing your career and look forward to supporting your professional growth.

Trade Flow Support - Trading Application Support (Linux/Bash/Python)
Location: Manhattan, New York OR Houston, Texas (4 days a week on-site)
Work Hours: Start times could be between 7:00 AM and 10:00 AM, and will be for 8-hour days.
Salary: OPEN, based on years of experience within this expertise (3-6 years of experience is the sweet spot / Multiple roles open)

This role is with a global quantitative investment firm that utilizes data and technology to trade across various markets. The environment is highly collaborative, with researchers and technologists working closely to develop and refine models. It's fast-paced, highly analytical, and offers strong pay for people who enjoy solving complex problems.

Position Overview :

  • Manage global trading platform readiness: pre-trading & post-trading
  • Provide monitoring and support for end-to-end transaction flow across the trading platform
  • Quickly identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
  • Incident management: create and send reports following the established process
  • Intensive interaction with the trading community, back office operations, brokers, exchanges, development, and infrastructure teams
  • Support scheduled changes: application deployments, network implementations, and server maintenance
  • Oversee automated processes, scheduled jobs, and regular reports
  • Manage users' requests: track requests, review approvals, updates, resolutions, and closures.
  • Identify inefficiencies such as repetitive activities, manual processes, and suboptimum tools/workflows to drive continuous improvements via automation and collaboration with internal and external teams.

Required Qualifications :
  • Hands-on trade flow support experience is a must
  • Proficient in Linux OS
  • Proficiency with Bash and a scripting language such as Python or Perl is required.
  • Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
  • Experience in SQL (PostgreSQL, MySQL, MS SQL)
  • Familiarity with Kdb+ is a plus
  • Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) - a plus
  • Bachelor's Degree in Computer Science, Engineering, or related subject
  • Highly organized, detailed, control-oriented, enjoys solving problems, and brings in a "take charge " attitude
  • Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
  • Self-motivated individual who takes initiative and has an ownership & accountability mindset
  • Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
  • Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack, and Nagios
  • Knowledge of ITIL is an advantage


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