Host

3 days ago

Mt Laurel, NJ, United States Triple T Hospitality Group Full time

At Triple T Hospitality, our Mission is to achieve "GREATNESS". Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn't good enough - GREATNESS is remembered.

As a Host at Tommy's Tavern + Tap, you are the first and last impression for our guests. You are responsible for creating a warm and welcoming environment, managing the flow of the dining room, and ensuring guests are seated efficiently and courteously. Your role is essential in setting the tone for a GREAT guest experience.

Requirements

  • Exemplify the Triple T Hospitality Experience: Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both team members and guests.
  • Must have weekday and weekend availability, including Sundays.
  • Greet guests promptly and warmly upon arrival.
  • Manage waitlists and reservations using the restaurant's seating system.
  • Escort guests to their tables and provide menus.
  • Communicate wait times accurately and manage guest expectations.
  • Answer phones and assist with takeout orders or general inquiries.
  • Maintain cleanliness and organization of the host stand and entrance area.
  • Collaborate with servers, bussers, and management to ensure smooth seating flow.
  • Follow all health and safety regulations.
  • Communicate effectively with team members and management.
To-Go Responsibilities
  • Answer phone calls and take accurate To-Go orders.
  • Confirm order details and ensure proper packaging and presentation.
  • Coordinate with kitchen staff to ensure timely preparation of To-Go orders.
  • Process payments and handle cash or card transactions securely.
  • Greet and assist guests picking up To-Go orders with professionalism and efficiency.
  • Maintain cleanliness and organization of the To-Go station.
  • Communicate effectively with kitchen and front-of-house staff to ensure order accuracy and guest satisfaction.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Positive attitude and team-oriented mindset.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain calm under pressure.
  • Strong organizational skills and attention to detail.
  • Must be able to stand and walk for extended periods.


Salary Description

$10-12/ hr

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