Senior Program Manager, College

1 day ago

New York, NY, United States Big Brothers Big Sisters of New York City, Inc. Full time
JOB TITLE: Career Success Senior Program Manager

REPORTS TO: Director, College and Career Success

FLSA STATUS: Full-Time, Exempt

Hybrid Schedule (THIS ROLE REQUIRES 2 IN-OFFICE DAYS AT OUR NEW YORK OFFICE)

Our Mission: To build and support mentoring relationships to ignite the biggest possible futures for youth.

Our Vision: All youth achieve their full potential

Our Values: Put Youth First; Engage with Empathy; Advance Diversity, Equity & Inclusion; Operate with Integrity; Invest in Learning & Innovation

As the nation's first and NYC's largest youth mentoring organization, Big Brothers Big Sisters of New York City (BBBS of NYC) connects generations of New Yorkers by matching a caring adult mentor, a Big, with a New York City youth, a Little. Through evidence-based, goal-centered, professional supporting programming, BBBS of NYC provides consistent support and guidance to matches that result in longer, stronger match relationships that advance the social-emotional development and academic progress of young people across the five boroughs.

JOB SUMMARY

As an integral member of the College & Career Success (CCS) team, the Career Success Senior Program Manager (SPM) will oversee all aspects of the Career Pathways program, a 10-session virtual career mentoring program for our junior and senior college Scholars. This SPM will work with CCS Program Managers to recruit scholars for each program, work alongside a Corporate Coordinator per corporation to populate program days and help recruit volunteers, match students with volunteers, and facilitate programs (following curriculum). Along with this, the SPM will serve as the case manager for all fifth-year scholars (and their CCS mentors) and provide alumni engagement support for recent graduates of the program. They will also play the lead role in the development and implementation of all career access curriculum. The ideal candidate will have a firm belief in the power of mentoring, demonstrated experience working with upperclassmen college students, a clear understanding of the barriers facing first-generation college students, and experience with developing and facilitating relevant workshops to young adults related to career exploration and success. Additionally, the College & Career Success Program is an innovative and developing service delivery model at BBBS of NYC. The SPM will also strongly contribute to overall program design, implementation, management, and evaluation.

JOB RESPONSIBILITIES:

Career Pathways Program Management:
  • Facilitate 5-6 Career Pathways programs per year to support career success. Work with corporations to recruit volunteers, hold information sessions, and populate speakers for guest panels.
  • Collaborate cross-departmentally to ensure a smooth volunteer onboarding process for prospective mentors.
  • Work alongside CCS Program Managers to recruit scholars, hold info sessions, select scholar cohorts, and support Career Pathways matches as needed.
  • Contribute to the development of funding proposals and reports.
  • Attend external meetings for professional associations and partnerships as needed.
Program Development:
  • Utilize data tracking and program evaluation methods to analyze program impact and participant needs, and adjust curriculum as needed.
  • Serve as one of the departmental leaders in developing new tracking and data collection systems in partnership with the Quality Assurance Department.
  • Act as the primary expert on all career success-related training and workshops internally and externally.
  • Create & implement one-off career-focused workshops as needed.
  • Other responsibilities as needed.
Year 5 Case Management:
  • Provide tailored, individualized coaching and guidance and deliver workshops and resources to fifth-year CCS scholars and their mentors, with a focus on college completion and career access.
  • Maintain regular contact with matches to assess the strength of mentoring relationships; proactively address barriers and leverage both internal and external resources for college completion and career exploration and success.
  • Update records on a routine basis; assist with statistical reports, demographic, and outcome tracking. Input all survey data into our database. Create and maintain department forms and documents.
  • Manage and/or contribute to CCS newsletter to promote resource access and program engagement.
Alumni Engagement & Support
  • Build structure to CCS alumni engagement strategy including but not limited to maintaining regular communication with graduated scholars, updating contact info, collecting survey data, and organizing alumni events.
  • Collaborate cross-departmentally to engage alumni in mentor recruitment, marketing opportunities, speaking engagements, and fundraising.
Requirements

JOB REQUIREMENTS:
  • Passion for and alignment with the mission and values of BBBS of NYC.
  • 5+ years' experience working with upperclassmen college students in a formal career success program or in a career advising setting.
  • Track record of successfully supporting upperclassmen college students in navigating job, internship, and/or graduate school applications.
  • Project management experience is highly preferred.
  • Experience engaging and managing adult volunteers; comfort building relationships with a variety of stakeholders.
  • Skilled, expert facilitator comfortable delivering programming and curriculum to a diverse set of stakeholders both in-person and virtually via Zoom and Microsoft Teams.
  • Commitment to diversity, equity, and inclusion; understanding of the institutional and systemic barriers to success faced by first-generation college students.

HOW TO APPLY:

Big Brothers Big Sisters of New York City does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@bigsnyc.org

Applicants with disabilities may contact our team via telephone, fax, email, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request accommodation at any time. Please contact Human Resources at 212-686-2042 (phone, TTY, fax, email, etc.), or hrinfo@bigsnyc.org

Salary Description

60,000-65,000

  • Senior Program Manager

    3 days ago

    New York, NY, United States City of New York Full time

    Company DescriptionJob Description Organization The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA's mission is to provide quality housing...

  • Pre-College Counselor

    2 weeks ago

    New York, NY, United States Research Foundation at City College of New York Full time

    General Description CUNY Brooklyn College seeks a Pre-College Counselor for the Educational Talent Search project who will work to enhance and advance the college access services available to high school students in Brooklyn. The College Counselor maintains a caseload and ensures compliance with federal regulations, accomplishes program objectives, and...

  • Research Program Manager

    2 days ago

    New York, NY, United States Teachers College Columbia University Full time

    Research Program Manager Job no: 513099 Position type: Staff Location: New York Categories: Research, Hybrid Job Summary/Basic Function: Teachers College, Columbia University is seeking a full-time Research Program Manager to work closely with the Vice Dean for Research to strengthen and expand the College's research initiatives. The Research Program Manager...

  • Lead College Access Programs Specialist

    2 weeks ago

    New York, NY, United States Sunnyside Community Service Full time

    A community services organization in New York is seeking a Lead Program Specialist for College Access. In this role, you will design and implement college access programs and supervise a team of College Advisors. You will work with high school students and their families to navigate the college planning process. The position requires strong knowledge of...

  • Lead College Access Programs Specialist

    2 weeks ago

    New York, NY, United States Sunnyside Community Service Full time

    A community services organization in New York is seeking a Lead Program Specialist for College Access. In this role, you will design and implement college access programs and supervise a team of College Advisors. You will work with high school students and their families to navigate the college planning process. The position requires strong knowledge of...

  • Program Manager

    2 days ago

    New York, NY, United States Violence Intervention Program Full time

    Position: Program Manager Department: Housing – Morivivi Location (s): Bronx Reports To: Director of Housing Programs Classification: Full Time (Exempt) Work Model: Hybrid, 3 days in-office Compensation: $85,000 annually, non-negotiable # of positions: 1 Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYC’s...

  • Senior Accountant

    2 weeks ago

    New York, NY, United States LIM College Full time

    LIM College - The Business of Fashion & Lifestyle is currently seeking candidates for the position of Senior Accountant. GENERAL DESCRIPTION: Founded in 1939 and located in midtown Manhattan, LIM College is a female-led and owned institution focused on the global business of fashion and lifestyle. Offering master's, bachelor's, and associate degree...

  • Senior Program Manager

    1 week ago

    New York, NY, United States Columbia University Full time

    Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: $90,000-$110,00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience,...

  • Senior Program Manager

    7 days ago

    New York, NY, United States Columbia University Full time

    Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: $90,000-$110,00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience,...

  • Senior Program Manager

    2 days ago

    New York, NY, United States Columbia University Full time

    Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: $90,000-$110,00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience,...