Manager, Structured Settlement Operations
2 weeks ago
Are you a strategic leader with a passion for operational excellence and team development? We're looking for an experienced professional to oversee our Structured Settlement New Business Operations. In this role, you'll lead a high-performing team, drive process improvements, and ensure exceptional service delivery to clients, consultants, attorneys, and other stakeholders.
Available Locations:
- League City, TX
- Houston, TX
- Springfield, MO
- Albany, NY
What You'll Do:
- Lead all aspects of structured settlement new business operations, including personnel management and service delivery.
- Build and develop a strong team of professionals focused on onboarding and managing structured settlement policies.
- Foster a culture of ownership, growth, and continuous improvement through coaching and feedback.
- Identify training needs and implement development plans to close skill gaps.
- Set and monitor team goals aligned with quality standards and service level agreements.
- Analyze production data and provide performance insights to senior leadership.
- Deliver operational presentations to brokerage agencies and stakeholders.
- Identify and lead initiatives to improve service levels and expand product offerings.
- Stay ahead of industry trends and adjust operational strategies accordingly.
- Collaborate with internal sales teams to strengthen relationships with key brokerage agencies and promote our leadership in the structured settlement space.
- Bachelor's degree.
- 8-10 years of relevant industry experience.
- 2-5 years of supervisory or management experience.
- Deep knowledge of structured settlements or other highly regulated financial products.
- Experience in high-touch operations environments and project leadership.
- 11+ years of industry experience.
- 6+ years of leadership experience in a similar role.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, including training, transferable skills, work experience, business needs, and market demands. The base pay is subject to change and may be modified in the future.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into their account. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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