Guest Experience Ambassador
2 weeks ago
As the first point of guest contact, the Guest ExperienceAmbassador is responsible for ticket sales and guest service inquiries. Your goal is to meet or surpass the expectations of every guest by providing a friendly and engaging experience, while completing accurate and efficient sales transactions and increasing revenue opportunities.
In this role, you will handle money efficiently and accurately. You will provide a friendly and engaging experience in taking guest photos. You will provide a pleasant and informative elevator ride; Answer all guest questions; Address any concerns while moving guests efficiently to various levels; Ensure stanchions are set appropriately at all levels; Coordinate the lines of people waiting for the elevator on all levels; Make sure that signs and display messaging are correctly directing guests at all levels. In this role you are expected to alternate elevators during peak guest times. You will effectively and efficiently manage elevator movement and communication through multiple monitors and lines of communication. You will be informed of scheduled group reservations and any special needs that may need to be addressed. You will also maintain ticket and receipt stock levels in all printers and kiosks. You are required to wear a uniform and identification.
Responsibilities of the Ambassador include but are not limited to interactions that drive revenue, providing excellent guest service through personalized conversation, handling high ticketing
volume, following cash handling procedures, taking guest photos, operating the PORT (elevator) system, and operating a virtual reality (VR) system.
-
Guest Experience Ambassador
1 day ago
Dallas, TX, United States Reunion Tower Operations Company, LLC Full timeJob Summary: As the first point of guest contact, the Ambassador is responsible for ticket sales and guest service inquiries. Your goal is to meet or surpass the expectations of every guest by providing a friendly and engaging experience, while completing accurate and efficient sales transactions and increasing revenue opportunities. In this role, you will...
-
RWMOT - Guest Experience Manager
5 days ago
Dallas, TX, United States Rosewood Hotel Group Full timeJob summary - • Act as ambassador of hotel / resort and representative of senior management for high profile guests throughout their visit, and enhance experience for guests, both off and on property. Essential Duties and Responsibilities - (Key Activities) • Maintain complete knowledge of all property operations, hours of services and local...
-
RWMOT - Guest Experience Manager
6 days ago
Dallas, TX, United States Rosewood Hotel Group Full timeJob summary - • Act as ambassador of hotel / resort and representative of senior management for high profile guests throughout their visit, and enhance experience for guests, both off and on property. Essential Duties and Responsibilities - (Key Activities) • Maintain complete knowledge of all property operations, hours of services and local...
-
RWMOT - Guest Experience Manager
3 days ago
Dallas, TX, United States Rosewood Hotel Group Full timeJob summary - • Act as ambassador of hotel / resort and representative of senior management for high profile guests throughout their visit, and enhance experience for guests, both off and on property. Essential Duties and Responsibilities - (Key Activities) • Maintain complete knowledge of all property operations, hours of services and local...
-
Venue Guest Ambassador
5 days ago
Dallas, TX, United States Live Nation Entertainment Full timeJob Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation...
-
Venue Guest Ambassador
4 days ago
Dallas, TX, United States Live Nation Entertainment Full timeJob Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation...
-
Overnight Guest Experience Expert
1 week ago
Dallas, TX, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...
-
Overnight Guest Experience Expert
1 day ago
Dallas, TX, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...
-
Guest Experience Host Retail
2 weeks ago
Dallas, TX, United States LEGOLAND Discovery Centre Full timeWhat you'll bring to the teamAbout the Role Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are...
-
Front Desk Guest Experience
3 days ago
Dallas, TX, United States Marriott Full timeAdditional Information Job Number 25173947 Job Category Rooms & Guest Services Operations Location Dallas Marriott Downtown, 650 North Pearl Street, Dallas, Texas, United States, 75201VIEW ON MAP (https://www.google.com/maps?q=Dallas%20Marriott%20Downtown%2C%20650%20North%20Pearl%20Street%2C%20Dallas%2C%20Texas%2C%20United%20States%2C%2075201) Schedule Part...