Customer Service Specialist
6 days ago
Good Life Inspections, Inc. is looking for a dynamic Customer Service Specialist to join our team of professionals. This individual contributor role is an hourly, full-time position located in North Highlands, California. The Customer Service Specialist will function as the face of Good Life Pest to our customers and will strive to provide superior service through various mediums. Responsibilities * Manage substantial amounts of incoming calls * Ability to resolve customer complaints * Identify and assess customers’ needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Manage inbound and outbound calls by providing professional and courteous customer service * Meet personal/customer service team sales targets and call-handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Schedule appointments * Order Entry * Cross-sell related products to customers * Provide accurate, valid, and complete information by using the right methods/tools * Assist customers with questions and concerns * Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments as well as actions taken * Follow communication procedures, guidelines, and policies * Take the extra mile to engage customers Skills And Must- Haves * Minimum of 3 years of recent call center experience * Communicates in a professional manner (proper grammar, punctuation, and tone) in both written and verbal communication * Effective listener * An independent problem solver * Reliable, punctual, and willing to learn new processes in a constantly evolving industry * Should be able to work in a fast-paced, high volume, and goal-oriented environment * Self-motivated individual capable of multitasking * Proficient with Access, MS Excel, MS Word, and Outlook * Windows Operating System and Office knowledge and experience * Strong organizational and follow-up skills * Strong attention to detail * Must be enthusiastic, have a strong can-do attitude, and be a team player * Problem-solving skills * Self-motivated to work without constant direct supervision * Work well under pressure with time-sensitive deadlines * Punctuality is imperative * Type 40 WPM * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of inquiries in a professional manner * Ability to multi-task, prioritize, and manage time effectively
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Customer Service/Sales
11 hours ago
North Highlands, CA, United States Home Depot Full timeJob Description Position Purpose: Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position...
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Customer Service/Sales
4 days ago
North Highlands, CA, United States Home Depot Full timeJob Description Position Purpose: Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position...
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Sales Specialist
2 weeks ago
North Highlands, CA, United States Home Depot Full timeJob Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local...
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Customer Service Associate I
15 hours ago
North Highlands, CA, United States Dollar Tree Full timeWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep...
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Customer Service Associate I
4 days ago
North Highlands, CA, United States Dollar Tree Full timeWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep...
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Customer Service Associate I
5 days ago
North Highlands, CA, United States Dollar Tree Full timeWe’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep...
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Licensed Call Center Insurance Agent
1 week ago
North Highlands, CA, United States Freeway Insurance Services America LLC Full timePay Range: $60000 - $150000 / year Our Perks & Benefits: Unlimited/uncapped commission - your earning potential is in your hands Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling - we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going...
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Licensed Call Center Insurance Agent
1 week ago
North Highlands, CA, United States Freeway Insurance Services America LLC Full timePay Range: $60000 - $150000 / year Our Perks & Benefits: Unlimited/uncapped commission - your earning potential is in your hands Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling - we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going...
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Licensed Call Center Insurance Agent
6 days ago
North Highlands, CA, United States Freeway Insurance Services America LLC Full timePay Range: $60000 - $150000 / year Our Perks & Benefits: Unlimited/uncapped commission - your earning potential is in your hands Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling - we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going...
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Behavioral Health Specialist I
12 hours ago
North Highlands, CA, United States Turning Point Centers Full timeGENERAL PURPOSE Under the administrative supervision of the Program Director or designee, this at-will direct service position is responsible for providing psychosocial, rehabilitation and recovery-oriented services for Turning Point members. This position also involves advocating for members in all areas of treatment and helping them apply for and receive...
