Customer Service Team Member

5 days ago


Big Rapids, MI, United States KFC Full time

At KFC, we're here to serve EVERYONE JOY with our Original Recipe.

  • Do YOU go out of your way to make someone smile?
  • When YOU say, "Thank You", do you mean it?
  • Do YOU believe that everything is possible?
  • Are YOU a foodie?
  • Do YOU take your work seriously, but not yourself?
If YES, YOU have a career waiting at KFC

Why NLI? Great People, Top Pay & Benefits, and Job Security, with an ever-expanding company providing opportunities for advancement to make a fulfilling career.

Apply for whatever reason guides you, stay for the work family you find

At Northland Investments we don't just talk, we walk the talk. Maybe you're looking for extra cash, a reason to get out of the house, or you want to build a career but don't know where to start. We're here for all the above and we want to let you in on a 'secret' - most of our District Managers, Directors, and even our President/Owner, they started as a Team Member with our Franchise No joke, we grow from within and we're proud of it. Based in Northern Michigan for more than 30 years, we currently operate 29 restaurants throughout the state.

Visit www.WORK4NLI.com or text NEWJOB to 85000 today for a position that best fits YOU
  • Paid Vacation & Sick Time for All
  • Health Insurance Packages - Medical/Vision/Dental
  • 401K with Employer Match
  • Daily Pay Subscriber
  • Additional Tuition Scholarships and Grants available
  • Flexible Schedules - We can work around you
  • Referral Bonus - Work with Your Friends (if you want to) $50/referral for you and the referred
  • FREE meals every day you work
  • Paid Training including your orientation
  • Recognition & Incentive Programs
  • Semi-Annual Reviews with Raise Potential
  • KFC Family Hardship Fund
  • KFC My Change Financial Wellness Service
  • Education assistance FREE GED programs
  • Short-term disability & Life insurance
  • RSDS Discount Program - Cell Plans, Vacations, Apparel, and more
  • Fundraisers and volunteer programs
Enjoying the people Providing friendly and accurate service to all customers as well as your teammates and managers. Key responsibilities include greeting all customers, taking orders, handling payments, and thanking customers. You will also prepare and store food ingredients, assemble food and beverages, check to make sure every order is 100% correct, and maintain a clean and safe work environment.

Team member behaviors include:
  • Being friendly and helpful to customers and co-workers
  • Meeting customer needs and taking steps to solve issues
  • Working well with teammates, and accepting coaching from managers
  • Having a clean and tidy appearance and work habits
  • Communicating with everyone in a friendly manner


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