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Service Now IRM Engineer

2 weeks ago

Phoenix, AZ, United States Computer Task Group Full time
Job Description

Job Description

Overview

CTG is seeking to fill a Service Now IRM Engineer opening for our client in Phoenix, AZ.

Location: Phoenix, AZ
Duration: Ongoing contract

Duties:

  • Design, configure, and implement scalable ServiceNow Integrated Risk Management (IRM) solutions to support compliance and risk management functions.

  • Develop, configure, and customize ServiceNow workflows, scripting, UI policies, ACLs, integrations, and CMDB.

  • Collaborate with Engineers, Product Owners, Architects, and business stakeholders to deliver technical solutions aligned with business needs.

  • Provide estimates for design, development, testing, and implementation phases of projects.

  • Complete technical and implementation design documentation, ensuring clarity and alignment with standards.

  • Perform code reviews and provide mentoring to engineers within the scrum team.

  • Support production configurations, conduct unit, integration, and user acceptance testing, and ensure alignment with broader testing strategies.

  • Escalate issues, provide feedback, and recommend changes to improve implementation and performance.

  • Contribute to technical roadmap and architectural direction, including evaluating tools and recommending solutions to meet evolving business needs.

  • Participate in agile scrum teams using SAFe practices and tools, including Rally.

Skills:

  • 3+ years hands-on experience with ServiceNow IRM solutions/components.

  • Strong expertise in ServiceNow configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB.

  • Proficiency in JavaScript, RESTful APIs, XML, Java, Jelly scripting, and AngularJS.

  • Strong communication skills with ability to present complex technical solutions to both technical and business audiences.

  • Knowledge of GRC/IRM industry trends and conceptual architecture.

  • 5+ years Agile framework experience, including Scaled Agile Framework (SAFe).

  • Preferred: Working knowledge of GCP, experience building/executing JS utilities, ServiceNow Certified System Administrator, experience in systems analysis/programming, and knowledge of Machine Learning or Generative AI (a plus).

Experience:

  • 8+ years of overall development experience.

Education:

  • BS or MS in Computer Science, Computer Engineering, or related technical field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Murlidhar@ctg.com. Kindly forward this to any other interested parties. Thank you