Process Design Analyst

We are seeking a highly organized, collaborative, and detail-oriented Process Analyst with a passion for continuous improvement to support the Cloud Security Product and Technical team. This role focuses on documenting, analyzing, and improving cloud security processes that enable secure product development, deployment, and operations. You will work closely with engineers, architects, DevOps, and product managers to ensure that the operational processes are in alignment with the Enterprise standards for the technical and product development lifecycle. Flexibility and strong communication are essential, especially when working across time zones and with distributed teams.

Responsibilities:

-Process Mapping & Documentation: Document operational workflows and standard operating procedures (SOPs) related to cloud security product management and engineering.

-Collaboration with Product & Engineering Teams: Partner with product managers, security engineers, DevOps, and cloud architects to capture current processes and identify opportunities for efficiency improvements.

-Operational Enablement: Develop process playbooks and best practices that enable technical teams to implement secure and compliant workflows without compromising agility.

-Integration Support: Ensure security processes are effectively embedded into existing technical workflows such as code deployment, infrastructure as code, and cloud resource provisioning in alignment with Enterprise policies.

-Risk & Control Mapping: Align documented processes with organizational policies, compliance standards, and security frameworks. Ensure that processes are correctly reflected in the Single Process Inventory.

-Metrics & Performance Tracking: Define and track key performance indicators (KPIs) for process effectiveness and work with stakeholders to implement improvements based on data-driven insights.

-Audit & Compliance Readiness: Prepare and maintain documentation required for audits and compliance assessments, ensuring traceability and accountability across cloud security processes.

Required Skills:

-Bachelor's degree in computer science, Cybersecurity, Information Systems, or a related field.

-5-7 years of experience in process analysis, technical documentation, or security operations in cloud environments.

-Business process design with ability to utilize logic & reason to navigate complex problem solving

-Out of the box thinker who looks for alternative ways to solve problems and design solutions without being afraid of challenging the status quo.

-Deep understanding of the Software Development Life Cycle (SDLC)

-Experience in process gap identification and closure

-Strong facilitation skills and ability to influencing others/ persuasion skills

-Experience leading process mapping

-Executive communication experience; written and oral; ability to create and deliver executive level presentations

-Proficiency in documentation and visualization tools using Visio, Figma or other process mapping tools

-Experience working in cross-functional environments with engineering, DevOps, and product teams.

-Advanced level Microsoft Office - Excel, PowerPoint, Visio

-Robust experience with Jira and Confluence

-Formal training/certification in Lean, Six Sigma or other process methodologies

Preferred Skills:

-Certifications: AWS Cloud Practitioner, Certified Cloud Security Professional (CCSO)

-Strong understanding of public cloud platforms (AWS, Azure, GCP) and their security architectures.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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