Oracle Fusion Functional Consultant

1 week ago

Atlanta, GA, United States Kaav Inc. Full time

**Job Title:** Oracle Fusion Functional Consultant - Service, OFSC & OIC

**Location:** ATLANTA, GA (Hybrid)

**Job Summary:**

We are seeking a highly motivated and experienced Oracle Fusion Functional Consultant with deep technical expertise in Oracle Field Service Cloud (OFSC) and Oracle Integration Cloud (OIC).

This role is critical in bridging the gap between business requirements and technical solutions within the Oracle Cloud ecosystem, focusing primarily on Service and Field Service operations.

The ideal candidate will be a hands-on problem solver capable of gathering requirements, designing robust solutions, configuring applications, building integrations, and driving projects to successful completion.

**Key Responsibilities:**

* Lead requirements gathering workshops with business stakeholders to understand and document complex business processes related to Service Management and Field Service operations.

* Analyze business needs and translate them into detailed functional and technical specifications for Oracle Fusion Service, Oracle Field Service Cloud (OFSC), and integrations via OIC.

* Design, configure, and implement end-to-end solutions leveraging Oracle Fusion Service modules (Service Requests, Work Orders, etc.) and OFSC (Routing, Mobility, Core Manage, Collaboration, etc.).

* Develop, test, deploy, and manage integrations between Oracle Fusion, OFSC, and other third-party systems using Oracle Integration Cloud (OIC), including REST/SOAP APIs, FBDI, and other integration patterns.

* Perform hands-on configuration within both Oracle Fusion (using Application Composer, Page Composer, Security Console, etc.) and OFSC (Configuration Screens, Filters, User Types, etc.).

* Develop proof-of-concepts (POCs) to demonstrate proposed solutions and validate technical feasibility.

* Create and maintain comprehensive documentation, including solution design documents, configuration workbooks, integration mappings, and test scripts.

* Lead unit testing, system integration testing (SIT), and support user acceptance testing (UAT).

* Troubleshoot complex functional and technical issues across Fusion Service, OFSC, and OIC, providing timely resolutions.

* Collaborate effectively with project managers, technical developers, business analysts, and client stakeholders.

* Provide post-implementation support, knowledge transfer, and end-user training as needed.

* Stay current with new features and functionalities in Oracle Fusion, OFSC, and OIC releases.

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