Field Service Technician at GEA

2 days ago

Stillwater, MN, United States GEA Full time

Responsibilities / Tasks

  • Maintenance and Installations: Perform planned/unplanned maintenance tasks and execute installations.
  • Deliver High-Quality Service: Carry out service tasks with professionalism, maintaining clear communication with customers.
  • Identify and Report Opportunities: Proactively identify and communicate service opportunities to improve customer experience.
  • Represent the Organization: Act as the face of the company, building and maintaining strong client relationships.
  • Troubleshoot and Repair: Diagnose and repair equipment efficiently.
  • Support Service Projects: Provide technical expertise and assistance in service projects.
  • Site Visits and Audits: Monitor equipment performance through site visits and audits.
  • Coordinate and Document: Liaise with other departments, prepare estimates, and maintain detailed service records.
  • Adhere to Safety Standards: Follow all GEA Group and customers' HSE standards and regulations.

Your Profile / Qualifications

  • Completion of High School and Certificate/Diploma in a relevant technical field (preferred), with a minimum of 5 years of industry experience.
  • Proficiency in reading and understanding schematics and diagrams.
  • Competencies in mechanical and PLC/HMI troubleshooting.
  • Strong skills in problem-solving, customer service, record keeping and quality management.
  • Knowledge of Health and Safety regulations, along with professionalism and teamwork abilities.

Benefits:

  • 11 Paid Holidays
  • PTO - Paid Time Off
  • Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Health Savings and Spending Accounts
  • Tuition Reimbursement
  • 401k with employer match
  • Wellness Incentive Program
  • Employee Assistance Program

GEA is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by law. Applicants with disabilities are welcome and will be given special consideration if equally qualified.

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