Fueling Systems Implementation

2 weeks ago


Harrison, NY, United States Sprague Resources GP LLC Full time
Description

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country's infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers' changing energy needs.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you'll enjoy perks like medical benefits and retirement contributions that start on your first day. Employees start with three weeks (15 days) of paid vacation time per year Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work? Is giving back important to you? It's important to us, too Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.

Plus, we have some great benefits

  • 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee's contribution
  • Defined Contribution Plan with an automatic contribution from Sprague
  • Paid Volunteer Time
  • Flexible Working Policy
  • Choice of high deductible and PPO Health Plans to fit your individual needs
  • Wellness Program

We want to hear from you

Sprague is seeking a highly skilled and experienced Fueling Systems Implementation & Services Manager to join our team and support our Total Fuel Management programs. This role is critical to ensuring the operational readiness and seamless functioning of our clients' fueling systems, particularly for consignment fuel locations and our Fleet Card business.

Key Responsibilities:

Technical Expertise & System Readiness

  • Provide comprehensive support services to Total Fuel Management customers, ensuring their fueling systems are always operationally ready. This includes overseeing 24/7/365 remote and in-field support.
  • Serve as the company's subject matter expert for support, sales, purchasing, and installation across a range of critical equipment and systems.
  • Possess deep knowledge of various fueling systems and their components, including but not limited to tanks, piping, dispensers, advanced tank monitoring solutions, and fuel transaction equipment. You'll be the go-to person for understanding their functionality, maintenance, and integration.
  • Demonstrate expert understanding of the communication hardware essential for these systems. This includes proficiency with cellular routers, robust security protocols, range extenders, and both serial and Ethernet extenders, ensuring reliable data transmission and connectivity.
  • Develop and execute comprehensive planning for tank monitoring services, including installation, programming, and reporting.

Client Engagement & Sales Support

  • Act as the primary point of contact and liaison for Total Fuel Management customer site representatives.
  • Assist sales teams by providing technical expertise and support to prospective customers.
  • Develop detailed pricing proposals for required repair and construction services for clients.

Billing, Inventory & Transaction Oversight

  • Supervise customer invoicing and mark-up processes through billing personnel.
  • Support the reconciliation of consignment fuel location inventory and transactions, including proactive exception oversight and resolution, in collaboration with Fleet Card and accounting teams.

Contractor & Vendor Management

  • Manage and oversee third-party contractors responsible for inspection, repair, and construction services performed at customer sites.
  • Oversee the relationship with tech support services for Fuelmaster and Veeder Root systems.

Environmental & Regulatory Compliance

  • Lead the oversight of environmental testing and compliance programs to ensure customer adherence to local environmental protection agencies (e.g., NYS DEC, NJ DEP).
  • Maintain reporting specifications for contract customers and ensure contract compliance for inspection and repair services.

Cross-Functional Collaboration

  • Coordinate and oversee necessary engineering services for customer projects.
  • Serve as a key liaison between Sprague IT and customer personnel as needed.

This opportunity will be based out of the Harrison, NY office.

Qualifications:

  • Proven management-level experience in fuel system construction and maintenance, or demonstrated equivalent capabilities.
  • A strong track record of successful project management.
  • Ability to research, analyze issues, and resolve complex business problems.
  • Outstanding knowledge of fuel delivery systems and associated equipment.
  • Exceptional verbal and written communication skills to foster positive employee and customer experiences across diverse locations and departments.
  • Demonstrated ability to be a positive change agent, collaborating effectively across multiple departments and with external parties.
  • Excellent organizational skills and the ability to work efficiently in a fast-paced environment.
  • Outstanding electronic and digital aptitude, with flexibility and interest in technology. Ability to navigate and troubleshoot IT complexities independently and for team members.

Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we've been for the last 150 years.

Who we are:

Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity, and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague

The salary range for this position is $95,000-$135,000, based on experience.

Sprague is an EEO/AA employer. We strongly encourage minorities, females, Vets, and individuals with disabilities to apply.

As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.


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