Information Technology Intern, Service Delivery
2 weeks ago
Department: Information Technology
Employment Type: Internship
Location: Redondo Beach
Compensation: $30.00 / hour
Description
As an Information Technology Intern, Service Delivery, you will work directly with the IT Service Delivery team to support day-to-day operations across the company - from user support and hardware deployment to network troubleshooting and infrastructure projects.
This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real-world, practical experience in a fast-paced, high-impact environment. This is a hands-on internship designed for students who are passionate about technology, infrastructure, and operational support.
The internship will run from May to August of 2026.
Responsibilities
- Assist in the deployment, configuration, and maintenance of end-user systems including laptops, desktops, peripherals, and mobile devices.
- Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
- Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
- Help document and improve IT operational processes, runbooks, and troubleshooting guides.
- Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
- Assist with low-voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
- Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
- Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full-time team members.
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
- Strong interest in IT operations, service delivery, and infrastructure support.
- Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
- Excellent troubleshooting and problem-solving skills with a willingness to learn in a hands-on environment.
- Strong communication skills and ability to work collaboratively in a team setting.
- Must be detail-oriented, organized, and able to follow processes and procedures accurately.
- Experience with ticketing systems or service desk platforms.
- Familiarity with endpoint management tools (Intune, JAMF, etc.).
- Exposure to scripting or automation tools is a plus.
- Willing and able to work on-site in Redondo Beach, CA for the duration of the internship
- This position may require overtime hours; interns are eligible for overtime pay.
Additional Information:
Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.
Impulse Space's spacecraft manufacturing business is subject to U.S. export regulations including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). This position requires applicants to be either U.S. Persons (i.e., U.S. citizen, U.S. national, lawful permanent U.S. resident (green card holder), an individual granted asylum in the U.S., or an individual admitted in U.S. refugee status) or persons eligible to obtain an export license from the U.S. Departments of State, Commerce, or other applicable U.S. government agencies. Learn more about the ITAR here.
Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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