Maintenance Technician- Salem, VA

5 days ago

Salem, VA, United States VP Management LLC Full time
Hotel Maintenance Salem, VA 

The maintenance technician is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximized guest satisfaction and remaining within budget.

Duties and Responsibilities

  • Maintain and repair interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems and swimming pool.
  • Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely.
  • Communicate and enforce all hotel policies and procedures.
  • Inform management of hazardous situations, emergencies or security threats.
  • Maintain a clean and organized maintenance shop and for the security of hotel inventory.
  • Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
  • Understand and respond to customers’ needs and ensure a high level of guest satisfaction.
  • Perform preventative maintenance of all mechanical/electrical, HVAC, refrigeration, and plumbing systems.
  • Maintain cleanliness of hotel grounds.
  • Assist with hotel security to minimize risk of theft, crime and other hazards.

Required Skills and Experience

  • Able to accept directions and priorities from members of management and reliably follow through on tasks.
  • Highly energetic and motivated individual
  • Ability to lift up to 80 pounds.
  • Ability to work with machinery both indoors and outdoors.
  • Ability to work independently with little supervision.
  • Previous hospitality industry experience preferred but not required
  • Excellent interpersonal and communication skills with strong customer/client focus essential
  • Strong problem-solving skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Results driven focus and ability to work through to completion in a timely manner
  • Adaptable to change
  • High level of flexibility regarding overtime during times busy periods as required by the business

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