Site Reliability Engineer III

1 week ago

Arlington, TX, United States GM Financial Full time
Job Description

Why GMF Technology?

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Responsibilities

About this role

  • Collaborate with product owners and managers to establish service level objectives for applications and agreed consequences if the objectives are not being met
  • Collaborate with development team members to identify monitoring gaps, identify application performance improvement opportunities and assist with troubleshooting problems
  • Drive the Root Cause Analysis of production issues and other failures within the product software, pipeline, or other DevOps support processes or technology
  • Design, build, and champion automated solutions to optimize application/service/platform uptime with minimal human intervention
  • Create and implement standards and best practices, driving adoption across development teams and external vendors as applicable
JOB DUTIES
  • Authority in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences
  • Software development expertise in multiple high-level programming and scripting languages
  • Expert in evolutionary database design, query performance analysis, and indexing as a cornerstone for delivering scalable, performant products and services
  • Expert in designing, building, and optimizing automated pipelines with automated testing and automated security controls
  • Expert in performing Root Cause Analysis and Problem Management
  • Experience working in Agile Scrum teams with demonstrated success leading improvements (getting better/faster/happier)
Qualifications

Knowledge and Skills
  • DevOps (YAML, ARM), Terraform, Jenkins, Chef
  • Pipeline Automation: Azure, GitHub
  • Code Scanning: SonarQube, Checkmarx, Blackduck
  • Source Code repos: Git
  • Containerization: Azure Kubernetes Service, Kubernetes (open source), Docker
  • High level programming languages: Java, C# (.NET MVC and .NET Core)
  • Scripting: PowerShell, Bash
  • Database: Oracle, Microsoft SQL Server, NoSQL (e.g. CosmosDB)
  • Test Automation: Xamarin.UITest, Specflow, DevTest, Selenium, Test Data Manager, Postman, Maven, TestNG, JMeter
  • Operating systems: Windows, Linux
  • Cloud Platforms: Azure
  • Metrics and Monitoring: Splunk, Azure Application Insights, Azure Monitor
  • Networking: Azure DNS, Virtual Networks, Azure API Manager, Azure Application Gateway, Akamai WAF/CDN
Experience and Education
  • 5-7 years experience in software development and test automation Required
  • 5-7 years of cloud experience strongly Preferred
  • High School Diploma
  • Associate Degree
  • Bachelor's Degree in related field or equivalent work or military experience Required
  • Master's Degree in related field Preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

About Us

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