Patient Care Coordinator
2 weeks ago
Who is HearingLife:
HearingLifeis a national hearing care company and global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states. We help patients every day through personalized care and hearing aid devices. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.
Pay: $ 18-20/hr + Monthly Bonus Opportunity
Full Time/ In Person
Location: Raleigh, NC
Benefits:
- PTO & Paid Holidays
- Work-Life balance is VERY important to us
- Medical, dental, vision, and HSA
- 401K+ Match
- Maternity Leave
- Short Term and Long-Term Disability coverage
- Free Life Insurance
- Pet Insurance
- Steeply discounted Hearing Aids and Products for you and your family members.
- Daycare Flex Savings Plan
- Growth and development opportunities
Responsibilities
You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this by supporting the clinic to achieve revenue goals by attracting new patients, managing the administrative and operational functions and coordinating patient interactions and needs.
Daily Tasks:
- Welcome all patients and maintain high level of customer service
- Inbound and outbound phone calls, 50-75 per day
- Schedule & confirm all patient appointments
- PPI Intake and processing
- Collect and verify medical insurance information for patients
- Ordering and receiving office supplies
- Payment processing
- Hearing Aid supplies inventory management
- Maintain office cleanliness
- Uphold and maintain all HIPPA standards
Growth Opportunities at HearingLife for Patients Care Coordinators
Comprehensive Onboarding: At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success.
Hearing Instrument Specialist Apprentice Program: Learn how to be a Hearing Aid Specialist by completing clinical hours alongside a trained professional. Once completed be the provider in your own office, seeing patients and enhancing lives with hearing aid. Ask a manger about this program
QualificationsEducation and Experience
- High school diploma or GED required; college degree preferred.
- Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role.
Skills and Abilities
- Strong interpersonal and communication skills (verbal and written).
- Exceptional organizational skills with attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Comfortable using technology, including scheduling software and electronic medical records (EMR) systems.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.
#LI-TM1
#HearingLife_US
#LI-ON
-
Patient Care Coordinator
2 weeks ago
Raleigh, NC, United States Raleigh Capitol Ear, Nose, and Throat Full timeAre you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient...
-
Patient Care Coordinator
3 days ago
Raleigh, NC, United States Raleigh Capitol Ear, Nose, and Throat Full timeAre you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient...
-
Patient Care Coordinator
2 weeks ago
Raleigh, NC, United States Upstream Rehabilitation , Inc. Full timeResults Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Raleigh, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role...
-
Patient Care Coordinator LPN, Full-time
2 hours ago
Raleigh, NC, United States Transitions LifeCare Full timeJob Summary This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient’s electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients...
-
Patient Care Technician
1 week ago
Raleigh, NC, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
Patient Care Technician
4 days ago
Raleigh, NC, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
Patient Care Technician
2 weeks ago
Raleigh, NC, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
Patient Care Technician
2 weeks ago
Raleigh, NC, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
Home Care Performance Improvement Coordinator
2 weeks ago
Raleigh, NC, United States UNC Health Care Full timeDescription UNC Home Care is seeking a candidate with process improvement experience. Will consider candidates with RN or Physical Therapy experience. This is a hybrid position. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Develops,...
-
Patient Care Technician
1 week ago
Raleigh, NC, United States Fresenius Medical Care North America Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
