Client Services Coordinator

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehabilitation team located in Chicopee.

The Client Services Coordinator is responsible for the varied reception, clerical and administrative support functions to ensure efficient and effective operations.

What will you do:

• Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data

• Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection.

• supports the therapy department and manages patients within the department from intake to discharge.

• Assists internal and external customers with all clerical tasks within the office.

• Supports all personnel in the rehab department with supportive clerical functions as identified.

Minimum Qualifications

• Requires a High School Diploma or equivalent.

• Experience within a medical office or billing department preferred.

• Knowledge of patient billing and medical terminology preferred.

• Requires proficiency in a Windows based computer environment. Accuracy and dependability required.

• Must have strong communication skills, written and verbal

Highlights

• Full-Time/ Days (must be flexible to work varied shifts between the hours of 7a -7p)

• Great benefits effective on first day

• Mission-Driven Team Environment

• Chicopee location

Pay Range: $17.00 - $22.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran