Customer Service Representative

4 days ago

Bossier City, LA, United States Paul McMurry - State Farm Agent Full time
Benefits:
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Paul McMurry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation: $28,000.00 - $42,000.00 per year

We're Hiring

We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, and Renters Insurance.
  • Our office is open 9:00-5:00.
  • I have been a State Farm agent since 2015.
  • I am a proud graduate of LSU Law Center, LSU Graduate School, and Rhodes College.
  • We currently have 4 team members at our agency.

We look forward to speaking with you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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