Rosebud Weekend Supervisor

5 days ago


Portland, OR, United States LUKE-DORF BEHAVIORAL HEALTH SERVICE Full time
Shift: Saturday to Wednesday 7:00 am to 3:30 pm

Starting salary: $62,000 annually

Purpose:

The Weekend Supervisor serves as supportive leadership for the Rosebud Supportive Living Program, provides individual participant services, and serves as a point of support, consultation, and decision-making for the frontline staff. Services will be community and home-based interventions designed to move participants toward independence. The Weekend Supervisor works as part of the multidisciplinary team and supports the Program Manager to implement, monitor, and document services to enrolled participants and support frontline staff in providing ethical, trauma-informed care. Weekend Supervisor follows procedures, outcome goals, and reporting requirements as outlined by New Narrative's contract with ODHS.

Accountabilities:

The Weekend Supervisor provides services as outlined on the treatment and program plans for participants, provides support and expertise to frontline staff during working hours, and supports Program Manager in program development and maintenance. Rosebud team members provide comprehensive wrap around services to assist individuals to meet their basic needs, accomplish goals as outlined in the clinical treatment and program plan, attain the highest level of independence possible, and continuously strive for mental health stability. Weekend Supervisor is responsible for providing case management, skills training, crisis administration, and other services as needed. Additionally, this position serves as a point of treatment consult and decision-making for other frontline staff including but not limited to Clinical Case Managers, Mental Health Clinicians, and Peer Support Mentors. The weekend Supervisor is responsible for running team meetings in the absence of the Program Manager and is responsible for covering shifts to maintain ratio, as needed.

General Duties:
  • Monitor, coordinate, and document all agency services.
  • Maintain staff to participant ratio of 1:5 in home.
  • Adhere to Confidentiality, Professional Ethics, and Dual Relationships per policy and Administrative Rule and New Narrative Policy.
  • Adhere to the National Association of Social Workers Code of Ethics.
  • Knowledge of EHR system and ability to concurrently document participant interactions
  • Have regular, daily contact with participants.
  • Develop relationships with providers, chosen supports, and stakeholders to facilitate service provision
  • Advocate for participants within scope of role.
Case Management:
  • Assist participants in connecting to resources needed to achieve goals set in the individual service and support plan.
  • Monitor medication distribution as needed and assist with prescriber visits.
  • Connection to education and employment supports.
  • Transport participants for treatment purposes as needed, including educational needs, occupational needs, family visits, etc.
  • Facilitate connection to low and no cost community resources.
Skills Training
  • Collaborate closely with the QMHP to incorporate into each participant's clinical master treatment and goal driven program plan the appropriate interventions to be administered by the QMHA, both billable and non-billable services.
  • Assist participants with skills training related to individual ADL, IADL, and role function goals dependent upon their individual Service Plans.
  • Teach recovery and symptom management strategies to prevent relapse of mental health symptoms and substance use and support sustained wellness
  • Lead skill building groups to support participants in maintaining wellness and building community. Examples include: coping with anxiety and depression, anger, ADL and IADL management (time management, budgeting), conflict resolution, etc
  • Teach independent living skills including but not limited to, community and system navigation, meal preparation and cooking, shopping, housing maintenance, cleaning, budgeting of time and finances, basic banking skills.
  • Support development of sustainable transition planning including acquisition of cell phone and permanent housing.
  • Support for obtaining and maintaining employment
Clinical Administration
  • Document all client contact within 24-72 hours of service delivery in Electronic Health Record.
  • Utilize the program plan and supportive services progress notes to document program-specific outcomes.
  • Utilize the clinical treatment plan and DAP notes to document clinical services.
Crisis Intervention
  • Perform and document risk assessment for participants experiencing self-harm, suicidal ideation/action, harm towards others, risk-driven behaviors, etc.
  • Engage with and de-escalate participants experiencing individual or interpersonal crises.
  • Create, document, and implement safety plans with support from Compliance Specialist.
  • Work proactively with individuals to avoid use of crisis services.
  • Complete all required documentation within 24 hours of crisis response.
  • Observe hospital contact and service conclusion planning policy.
Supervision
  • Weekend Supervisor will report to the Program Manager and receive at least bi-weekly supervision.
  • Weekend Supervisor will maintain supervisory responsibilities related to observing and providing feedback on service delivery, consultation and decision-making for all staff working with participants, and hiring and performance management of three overnight staff.
Other General Expectations:
  • Attend and positively participate in required meetings.
  • Understand and implement Evidenced Based Practices in all work completed with individuals
  • Pursue ongoing development of skills and competencies, including those required to maintain QMHA credential and maintain compliance with ODHS contract requirements.
  • Follow all corporate policies, procedures, and protocols.
  • Maintain current Oregon Driver's License with ability to transport consumers.
  • Follow through on all directives and instructions.
  • Maintain security of all corporate interests.
  • Maintain CPR and First Aid Certificate.
  • Maintain QMHA certification
Positions reporting: (Listing of job incumbents reporting into this position)

Overnight Direct Support Specialists

Education/Certificates/Licenses/Registration:

Qualified Mental Health Associate (QMHA) certification with a Bachelor's Degree in social work, psychology or related field is required. Experience and/or training with trauma treatment and trauma informed care preferred. CADC credentials are preferred.

Experience/Qualifications:
  • Bilingual Spanish/English service provision capability preferred and compensated for.
  • Applicants must have prior experience providing QMHA level individual case management services and skills training groups and must have experience providing services to minors.
  • Applicants must have a strong understanding of the unique developmental needs of youth ages 16-18. Applicants must possess the skills necessary to work independently.

Mental Requirements:

Extensive mental activities are required. Examples include but are not limited to the use of educated judgment, communicating thoughts clearly, maintaining calm demeanor in crisis situations, be an empathetic and effective listener, and flexible analytical and interpreting skills. Ability to motivate others and remain consistently enthusiastic.

Impact:

Rosebud Youth Services are an essential part of New Narrative overall continuum of service and supports. As a member of the Rosebud team, the Weekend Supervisor will help to ensure best practices, positive clinical outcomes, and quality of services, while supporting young adults in moving toward independence.

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