Sr. Product Manager

An employer in the Cincinnati, Ohio area is looking for a strong Product Manager for an on-site, contract opportunity in the Cincinnati, Ohio area. The employer is a large retailer and this is an exciting opportunity for someone to join a key AI-driven initiative. This role is responsible for translating strategic objectives into shippable increments across our AI enabled shopping experiences. The Product Manager will own product specifications, manage the backlog, and ensure delivery quality and timeliness. You will work closely with engineering, design, research, and analytics teams to create seamless, performant AI-driven shopping experiences.

Key Responsibilities:
• Translate Strategy into Execution: Convert roadmap items into clear Product Requirement Documents (PRDs), detailed acceptance criteria, and sequenced release plans.
• Backlog & Delivery Management: Own the backlog, run agile ceremonies, and manage cross-team dependencies to ensure timely delivery.
• Cross-Functional Collaboration: Coordinate with design, engineering, research, and analytics teams to identify and execute test-and-learn opportunities.
• Non-Functional Requirements: Specify and ensure compliance with latency, reliability, observability, cost, and regulatory requirements.
• Operational Excellence: Maintain incident response processes and evaluation harnesses with engineering partners, prioritizing work necessary for product functionality and resilience.
• Work with Sr. Product Leaders to understand and articulate the product vision and strategy for our shopping assistant, ensuring team members and key stakeholders are looped in and understand the 'Why' behind the 'What' and 'How'
• Develop and maintain a comprehensive product roadmap that balances user value, technical feasibility, and business impact
• Collaborate and contribute to the definition of clear, measurable Objectives and Key Results (OKRs) to align product strategy with business goals and drive team focus.
• Partner with UX research to deeply understand customer shopping behaviors, pain points, and preferences across different demographics and product categories
• Design and implement A/B tests to validate hypotheses and optimize the shopping experience
• Define and track key product metrics including engagement rates, conversion improvements, customer satisfaction scores, and revenue impact
• Work closely with analysts and the Product Management team to track & analyze user behavior data and shopping patterns to identify optimization opportunities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

Experience & Background
• 3+ years of product management experience, with at least 2 years in ecommerce, retail technology, or AI/ML products
• Proven track record of launching and scaling consumer-facing products that drove measurable business results
• Experience working with recommendation systems, search algorithms, or conversational AI platforms preferred

Technical & Analytical Skills
• Strong analytical mindset with experience using data tools like SQL, Tableau, or similar platforms
• Understanding of machine learning concepts and AI product development lifecycle
• Familiarity with ecommerce metrics, customer acquisition funnels, and retail business models
• Familiarity or experience with LLMs, SLMs, and generative AI models.

Leadership & Communication
• Excellent written and verbal communication skills with ability to influence stakeholders at all levels
• Experience leading cross-functional teams and managing complex, multi-quarter initiatives
• Strong customer empathy with ability to translate user needs into technical requirements

Mindset & Approach
• Entrepreneurial spirit with comfort operating in ambiguous, fast-moving environments
• Systems thinking approach to problem-solving with attention to both user experience and business outcomes
• Passion for emerging technologies and their potential to improve customer experiences

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.