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Social Media & Community Manager-Tangle Teezer

New York City, NY, US, 10003

TangleTeezer

Hybrid

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type-from straight to coily-and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

Who are we?

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily - our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they're your daily dose of confidence. So, you can take on whatever tangles life throws your way.

The Role

We are seeking a strategic, highly motivated Social Media & Community Manager to elevate our presence across a diverse digital ecosystem. Reporting directly to the Senior Social & Community Manager, you will serve as a key architect of our brand's voice, managing high-growth channels and fostering deep community engagement.

The ideal candidate is a strategic operator who balances creative intuition with a rigorous, analytical approach to growth. You are deeply familiar with influencer ecosystems and platform-specific strategies-especially on TikTok, Instagram, Pinterest, and YouTube.

In this role you'll get to:

• Calendar Management: Maintain a master content calendar that ensures a cohesive brand narrative across all platforms, while tailoring delivery to fit each platform's unique algorithm and audience behavior.

• Strategic Growth & Analytics:Translate raw platform data into executive-level insights. You won't just report numbers; you will provide the "so-what" and the "what's next" to the Senior Manager to guide future strategy and investment.

• Commerce Management: Lead the execution of "commerce-first" content, including the end-to-end management of TikTok Shopand integrated social commerce features.

• Trend Forecasting: Stay ahead of the curve by identifying emerging trends, sounds, and platform features before they go mainstream.

• Community & Relationship Management: Move beyond reactive moderation by actively seeking out and engaging in relevant conversations across the social ecosystem-building bridges with niche communities and potential brand advocates.

What we are looking for in you:

• Experience: 5+ years of experience in social media management, ideally within a fast-paced beauty, fashion, or lifestyle brand.

• Platform Mastery: Expert-level knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement.

• Analytical Rigor: Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights). You must be comfortable reporting on KPIs across all core platforms.

• Proactive Mindset: A proven "self-starter" who takes ownership of projects, thrives in autonomy, and brings new, data-backed ideas to the table.

• Content Creation & On-Camera Presence: Comfortable being the face of the brand for Shorts/Reels/TikToks and possessing basic mobile video editing skills (CapCut, etc.).?

• In addition to your platform expertise, you will bring established peoplemanagement experience, enabling you to lead, develop, and align team members to deliver consistent, highquality output that supports our brand's strategic objectives. ?

We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply even if you don't tick everything on the list - we'd love to hear from you

What it means to be part of Tangle Teezer:

At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.

• Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.

• Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.

• Champion: We are champions of one another, our brand, and our environment.

Join us and embrace these values to help create, innovate, and deliver products that people love-together. To see more about our culture and what makes us unique, click here (https://flexa.careers/companies/tangleteezer) .

The good Stuff:

For all your hard work and dedication, we have fantastic rewards for you -

• ?? Flexible working hours with core hours from 10am to 4pm

• ?? Working 2 days in the office and 3 days from home

• ?? Salary from $100,000

• ??Performance-related bonus of 10% based on annual salary

• ?? 27 days holiday, with the option to buy or sell holiday days

• ?? 2 volunteering days per year

• ?? 10 days working from any location of your choice

• ?? Flexible public holidays-choose the standard public holidays or swap them for dates that are more meaningful to you

• ?? Enhanced family policies

• ?? Supportive Period & Menopause Policies

• ?? 401(k) scheme??

• ?? Dental insurance, Vision insurance, and Life Insurance.??

• ?? Healthcare medical insurance

• ?? Office perks incl. free breakfasts, snacks, and Happy Hour.??

• ?? Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend

• ?? Pet friendly office. Bring your furry friend to work with you

If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit ?Careers - Tangle Teezer (https://tangleteezer.com/pages/careers) to submit your application.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.