Manager of Business Analysts

Manager of Business Analysts Location: Dallas, TX, Chicago, Il, Fort Wayne, IN Level: Salary Division / Department: IT Reporting to position: VP, Office of the CIO Travel: N/A About the Role: The Manager of Business Analysts leads a team of business analysts in identifying, analyzing, and improving business processes, systems, and data-driven decision-making. This role is responsible for guiding the BA team in developing requirements, supporting project delivery, and ensuring solutions align with business objectives and strategic priorities. The Manager will act as a bridge between business stakeholders, IT, and project teams, fostering collaboration, efficiency, and innovation. Key Responsibilities Leadership & Team Management

• Lead, coach, and develop a team of Business Analysts to ensure high-quality delivery, professional growth, and continuous improvement

• Establish and maintain BA methodologies, standards, and best practices across projects

• Oversee resource allocation, workload management, and performance evaluations for the BA team

Strategic Analysis & Delivery

• Partner with business and technology leaders to define project scopes, objectives, and success metrics

• Ensure business requirements are well-documented, traceable, and aligned with organizational strategy

• Oversee the creation of business cases, feasibility studies, and impact analyses to support strategic initiatives

• Support enterprise transformation initiatives through data analysis, process improvement, and solution design

Stakeholder Engagement & Communication

• Build strong relationships with stakeholders across departments to understand business needs and priorities

• Serve as the escalation point for complex analysis challenges and stakeholder alignment issues

• Communicate analytical findings, project updates, and recommendations clearly and effectively to executive audiences

Process Improvement & Governance

• Identify opportunities to optimize processes, improve efficiency, and enhance data-driven decision-making

• Implement tools, templates, and frameworks to improve BA efficiency and documentation quality

• Ensure compliance with governance, change management, and project management frameworks

• Establish a community of practice for business analysts across the organization

Qualifications Education & Experience:

• Bachelor’s degree in Business Administration, Information Systems, or related field (Master’s preferred)

• 7+ years of experience in business analysis or related roles, with at least 2–3 years in a leadership or management capacity

• Proven track record leading BAs in large-scale projects or transformation initiative

• Experience working within Agile, Waterfall, or hybrid environments

• Experience establishing and managing business analysis best practices, standards, and methodologies (e.g., IIBA BABOK®, Agile Extension, or equivalent frameworks)

Skills & Competencies:

• Strong analytical, critical thinking, and problem-solving skills

• Excellent communication, facilitation, and stakeholder management abilities

• Proficient in business process modeling, requirements management, and data analysis

• Familiarity with tools such as Azure DevOps, JIRA, Confluence, Power BI, Visio, or similar

• Demonstrated ability to drive continuous improvement and foster a collaborative team culture

Benefits available to you…

• Full insurance benefits package including Medical, Dental, & Vision

• Paid time off to foster work/life balance

• Profit sharing

• Bonus Pay opportunities

• Retirement funding opportunities

• Education reimbursement

• Health club reimbursement

• Career advancement opportunities

About True Value For more than 75 years, True Value has empowered independent retailers to become a recognized, trusted fixture on Main Streets everywhere through its iconic brand. From expansive product sets and market-customized assortments to innovative marketing programs and value-added services, True Value is the partner for all things hardware. Now part of the Do it Best Group, the world’s largest independent home improvement co-op, True Value continues to support thousands of stores globally while retaining an independent spirit, community focus, and its trusted legacy brand. For more information, visit truevaluecompany.com.