ACH Specialist

5 days ago

Kansas City, MO, United States Armed Forces Bank Full time
Summary

As an integral member of our banking operations, this position plays a crucial role in ensuring the accurate and timely processing of Automated Clearing House (ACH) exceptions, and Regulation E Claims. Meticulous attention to detail and strong understanding of ACH regulations will contribute to maintaining the highest standards of efficiency, compliance, and client satisfaction.

Responsibilities
  • Process and investigate Regulation E claims related to ACH transactions.
  • Track volume for month end reporting.
  • Assist internal departments with ACH inquiries.
  • Protect all client and bank information confidentially and follow all company policies.
  • Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Working at the worksite during regular business hours and/or assigned hours.
  • Other specified duties as assigned.
Compensation & Benefits

The ACH Spec I position pays a minimum of $18.00 per hour.

Full-time associates are eligible for our benefits package:
  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.

Skills
  • Strong attention to detail and ability to complete work accurately.
  • Ability to organize work.
  • Detail oriented.
  • Strong written and verbal communication skills required.
  • Proficient Microsoft Excel and Word.
  • Ability to balance bank statements.
Education & Experience
  • High school diploma or equivalent, required.
  • Minimum of 1 year bank operation experience, including but not limited to ACH.
  • Knowledge of Reg-E, specifically dispute resolution rules, is preferred.

Physical Requirements

The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.

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