Human Resources Manager

The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high-quality produce, and community resources, in a clean, friendly, co-operative grocery store... that you own

Each staff member is asked to help create an environment which encourages respect, honesty, and trust amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental, and food-related issues.

General Description:

The Human Resources Manager, as a member of the management team, provides leadership in human resources and is responsible for all aspects of the human resources function and Payroll at TPSS. This includes, but is not limited to, recruitment, employee relations, benefits, payroll, training, and HR systems design and management.

Specific Responsibilities:

• Manage all recruitment efforts to include: select and place advertising for open positions, including internal posting; maintain application files for the legally mandated period. Perform initial screening as requested by the department manager; oversight of the process to ensure that all legal requirements are met.
• Manage new employee orientation process to include: coordinate new employee documentation; inform new employees of benefits and procedures; review of employee handbook; and process all personnel paperwork.
• Manage employee exit/termination process to include: review all recommendations for termination for policy and process compliance, advising supervisors as necessary; conduct exit interviews to help improve the work environment at TPSS; and process all benefits and personnel exit paperwork.
• Oversee and monitor the employee benefits system to include: liaison activities with designated benefit purveyors; process all benefits changes; enroll new employees; review monthly benefits premium bills for accuracy of current enrollment; coordinate the annual open enrollment process; and assist the General Manager in reviewing the benefits plan design, including annual contract renewals.
• Stay current on all changes to human resources and labor laws to ensure that TPSS remains in compliance. Ensure that the Employee Handbook is revised as necessary to reflect any changes.
• Manage the performance cycle to ensure that the performance evaluation process is followed; that reviews are documented and properly filed; and that salary changes comply with the Union contract.
• Counsel managers and staff on a variety of Human Resources issues.
• Serve as a resource and guide to conflict resolution, resolving issues, and/or facilitating access to other conflict resolution resources as needed.
• Work closely with the management team to create, implement, and monitor the staff development program.
• Provide training to management and staff on such issues as fair hiring, illegal employment discrimination and harassment, effective supervision, and workplace diversity.
• Establish and maintain systems designed to produce data and periodic reports necessary to monitor human resources activity.
• Maintain and ensure the confidentiality of all personnel records and employee data.
• Work with the store’s Union stewards to provide an outstanding work environment for all employees.
• Process bi-weekly payroll and provide payroll information by answering questions and requests.

Requirements:

Education

College degree required. A graduate degree or certification in Human Resources/Personnel/Employee benefits is ideal.

Work Experience

Must have worked at least 2 years in a human resources and/or employee benefits position or equivalent experience. Experience with conflict resolution, management training, and staff development. Previous unionized workforce experience and payroll processing experience preferred.

Knowledge

Strong knowledge of the general human resources field.

Skills

Strong analytical and problem-solving skills; good written and verbal communication, and exceptional interpersonal skills.

Capabilities

Demonstrated ability to work well with a diverse group of individuals; to work effectively under pressure; to adapt to changing situations; to maintain confidentiality of sensitive issues; and to develop and implement a “vision” for the human resource functional area.

Benefits & Perks:

• Medical (No cost to employee on the HMO plan - yes, FREE employee-only plan)
• Dental & Vision (FREE Basic employee only plan)
• Accidental death insurance
• Life insurance
• Paid time off
• Health Reimbursement Account
• Employee Assistance Program
• MarylandSaves Program
• Employee discount

Salary range: $74,000-$80,000 annually

How to apply: Qualified applicants must submit their resume and cover letter, including why they believe they would be the best fit for the role, to HR@tpss.coop. Please note that we will only accept resumes and cover letters through HR@tpss.coop