Associate Production

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

The PERKS of working for Ferguson:

• Competitive compensation

• Hourly bonus potential

• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)

• 401(K) Retirement Savings Plan with company match

• Paid time off (vacation, sick, personal, holiday, and parental leave)

• Employee Assistance Programs

• Associate discounts

• Community involvement opportunities

• Opportunities for growth and advancement both professionally and financially

Schedule: Monday through Friday from 7:30 am - 4:30 pm

Compensation: The starting range for this position is $24 - $37/ hr depending on experience with a 3.5% Target bonus.

Responsibilities

• This is a non-customer facing role, predominantly administrative and working at a desk.

• Coordinate all aspects of a project, from start to finish, so that it is completed on time and within budget

• Maintain project pricing

• Act as the point of contact for the customers and for the project overall providing best in class customer service

• Recommend products and services that fit well with clients' business needs

• Develop project plans, outline project tasks, timelines, resource requirements, and dependencies

• Establish and maintain effective sales relationships with major accounts/customers

• Monitor progress and performance against the project plan; resolve operational problems and minimize delays

• Work directly with partners and clients to determine project scope, specifications, requirements, and perform calculations

• Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team

• Responsible for ensuring the timely delivery of supplies, materials, and equipment

• Responsible for procuring and ensuring the timely delivery of supplies, materials, and equipment

• Ensure accurate billing of the project

Qualifications

• 0-3 years of sales and/or customer service experience is preferred.

• Experience in decorative plumbing, appliances, or lighting is a plus.

• Exhibit strong skills for sales, including the ability to upsell.

• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.

• Ability to react well in a fast-paced environment & follow through on commitments.

• Highlymotivated and customer service oriented mentality with ability to build relationships is a plus.

• General digital literacy including Microsoft Office.

• Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more

Pay Range:

$27.41 - $41.14

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)