Front Desk Receptionist

6 days ago

Richardson, TX, United States Associa Full time
Job Summary:

We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls and front-desk activity. The ideal candidate will be organized, courteous, and thrive in a fast-paced environment.

Key Responsibilities:
  • Greet visitors and clients warmly and professionally upon arrival
  • Manage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquette
  • Provide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phone
  • Maintain the reception area to ensure it is clean, welcoming, and organized
  • Schedule and confirm appointments and meetings as needed
  • Handle general administrative tasks such as data entry, scanning, photocopying, and basic filing
  • Support and assist the Customer Service team
  • Assist with office coordination tasks to ensure smooth front office operations
  • Support internal team members with administrative or clerical tasks as requested
Requirements:
  • Proven experience in a receptionist, front desk, or customer service role
  • Comfortable managing a high volume of phone traffic in a professional manner
  • Strong interpersonal and communication skills, both verbal and written
  • Proficiency with office equipment and basic software (e.g., Microsoft Office Suite, phone systems)
  • Excellent organizational skills and attention to detail
  • Dependable, punctual, and able to handle tasks independently
Education and Experience:
  • High School Diploma or GED Required
  • At least one year of directly related or closely related experience
Working Conditions:
  • Typical office environment
  • Frequent social interaction

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