General Manager- Le Burger

2 weeks ago

Cleveland, OH, United States Harbor Bay Hospitality Full time
About Le Burger:

Le Burger 4304 is a French-inspired burger spot built

around a playful idea:

"What would happen if two American guys opened a burger

joint in Paris?"

Our original Minneapolis location brings this concept to

life with fast-casual charm - bright, family-friendly, and full of fine-dining

flavor, served with counter-service ease.

Now in Cleveland, we're turning up the volume with a

full-service, neighborhood bar. It's everything people love about Le Burger - but

with room to stay awhile. Guests can grab a cocktail, catch the game, and

settle in for a relaxed, elevated experience.

About the Role:

We're seeking a General Manager who's ready to lead

operations, create memorable guest experiences, and develop a high-performing

team - all while embodying our core values. The GM will be instrumental in

shaping the culture, driving profitability, and delivering operational

excellence.

Our Core Values
  • Par Excellence
  • We go beyond expectations. Every detail, every plate, every interaction should reflect our commitment to excellence.
  • Espirit de Corps
  • We believe in pride, professionalism, and constant improvement - together
  • Of Service
  • We serve with sincerity, gratitude, and anticipation of our guests' needs. Thoughtfulness is our default.
Key Responsibilities:

Operational Leadership
  • Run successful shifts with strong prep, staffing, and real-time decision-making.
  • Be on the floor - actively engaged and leading service like a quarterback, not a sideline coach.
  • Model our core values in every interaction.
Guest Experience
  • Personally handle high-touch moments, VIPs, special requests, and guest complaints.
  • Build lasting relationships with regulars and ensure loyalty through attentiveness and care.
Systems + Tools
  • Ensure POS and reservation systems are accurate and up to date.
  • Analyze seating, sales patterns, and collaborate with leadership to implement improvements.
Team Development
  • Hire FOH team members aligned with our values.
  • Lead onboarding and training with clear SOPs, benchmarks, and feedback at 30/60/90 days.
  • Conduct structured development conversations and assign growth responsibilities.
Financial Accountability
  • Track and report weekly sales, labor, and cost KPIs.
  • Work with the Chef and AGM to improve margins without sacrificing hospitality.
Leadership Culture
  • Lead and coach AGM and MODs with quarterly development goals.
  • Support other leaders in their growth and feedback conversations.
Qualifications
  • 4+ years of restaurant management experience
  • Strong background in staffing, scheduling, and training
  • Experience with inventory management and ordering
  • Strong knowledge of food, beer, wine, and spirits
  • Financial literacy: experience reviewing financial statements and reconciling
  • Excellent organizational and communication skills
  • A passion for hospitality and team development
  • Entrepreneurial spirit and drive to grow something meaningful
Perks + Benefits
  • Competitive Salary: $70,000-$80,000
  • Health, Dental & Vision Insurance (50% employer contribution)
  • Paid Time Off + Manager Meals
  • Growth & Promotion Opportunities
Work schedule
  • Weekend availability
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance

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