Project Specialist III

2 weeks ago


Ann Arbor, MI, United States SAM Full time

Who We Are

For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.

Your Impact at SAM

The Project Specialist supports SAM’s Operations teams by coordinating administrative and project-related activities to ensure accurate project setup, maintenance, and billing. This role plays a key part in supporting financial accuracy, reporting, and communication across multiple departments while contributing to overall project efficiency and compliance.

Key Responsibilities

  • Support Operations teams with project initiation and setup, ensuring accuracy and completeness of all required documentation

  • Maintain ongoing communication with Operations and Billing teams to review active projects and identify opportunities for project maintenance or corrections

  • Monitor, analyze, and reconcile project details, billings, and performance metrics, taking corrective action as needed

  • Assist in reviewing client invoices and facilitate communication related to billing, payments, and cash collections

  • Prepare and distribute reports to Operations and Management teams regarding project status, performance, and organizational metrics

  • Collaborate with Project Billing and Support teams to stay current on process and procedural updates

  • Mentor and train Project Specialist I and II team members, and assist in developing and maintaining training documentation and materials

  • Provide support for internal and external audit processes by gathering required project-related documentation

  • Perform other related duties as assigned to support team and company objectives

What You Bring to SAM

  • Relevant experience in a professional capacity, preferably in the AEC industry, demonstrating strong project coordination and administrative skills.

  • Strong computer skills and experience with related software programs

  • Excellent written and verbal communication skills including the ability to clearly articulate assignments and deliverables

  • Ability to think critically, analyze data and problem solve

  • Ability to troubleshoot issues and problem solve on the fly

  • Ability to meet or exceed aggressive deadlines while maintaining teamwork and collaboration with others

Our Perks

  • Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being

  • Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend

  • Work-Life Balance: Flexible hybrid work schedules for office positions, paid time off including vacation/sick/holidays, parental leave to support families

  • Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program

  • Perks and Discounts: Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks

  • Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year ; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms

EEO

SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.

  • Relevant experience in a professional capacity, preferably in the AEC industry, demonstrating strong project coordination and administrative skills.

  • Strong computer skills and experience with related software programs

  • Excellent written and verbal communication skills including the ability to clearly articulate assignments and deliverables

  • Ability to think critically, analyze data and problem solve

  • Ability to troubleshoot issues and problem solve on the fly

  • Ability to meet or exceed aggressive deadlines while maintaining teamwork and collaboration with others

The Project Specialist supports SAM’s Operations teams by coordinating administrative and project-related activities to ensure accurate project setup, maintenance, and billing. This role plays a key part in supporting financial accuracy, reporting, and communication across multiple departments while contributing to overall project efficiency and compliance.

Key Responsibilities

  • Support Operations teams with project initiation and setup, ensuring accuracy and completeness of all required documentation

  • Maintain ongoing communication with Operations and Billing teams to review active projects and identify opportunities for project maintenance or corrections

  • Monitor, analyze, and reconcile project details, billings, and performance metrics, taking corrective action as needed

  • Assist in reviewing client invoices and facilitate communication related to billing, payments, and cash collections

  • Prepare and distribute reports to Operations and Management teams regarding project status, performance, and organizational metrics

  • Collaborate with Project Billing and Support teams to stay current on process and procedural updates

  • Mentor and train Project Specialist I and II team members, and assist in developing and maintaining training documentation and materials

  • Provide support for internal and external audit processes by gathering required project-related documentation

  • Perform other related duties as assigned to support team and company objectives



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