Contact Center Database Curator
2 weeks ago
Pay: $24.00 - $24.50 per hour Job description: We are seeking a dedicated and skilled Contact Center Database Curator to join our dynamic team. This role is essential in providing exceptional customer support and ensuring client satisfaction through effective communication and problem-solving. The ideal candidate will possess strong technical skills, a customer-oriented mindset, and the ability to thrive in a fast-paced environment. Multilingual candidates are highly encouraged to apply, as we value diverse communication skills that enhance our client services. Duties: - Provide outstanding customer service by addressing inquiries and resolving issues via phone, email, or chat. - Utilize strong communication skills to assist clients effectively while maintaining professionalism and courtesy. - Conduct outbound calling to follow up on customer inquiries and ensure satisfaction with services provided. - Perform data entry tasks accurately to maintain up-to-date customer records and documentation. - Collaborate with team members to enhance the overall customer experience and improve service delivery. - Analyze customer feedback and data to identify trends and recommend improvements in processes. - Handle cash transactions with precision, ensuring compliance with company policies regarding cash handling. - Demonstrate proficiency in Microsoft Office applications to create reports and manage information efficiently. Requirements: - Proven experience in a call center or similar customer support role - Bilingual or multilingual preferred, with strong English communication skills - Excellent phone etiquette and written/verbal communication skills - Strong analytical skills to assess situations and provide effective solutions - Proficient in Microsoft Office and comfortable with data entry systems - Ability to multitask efficiently while maintaining high attention to detail - Previous sales experience is a plus for understanding client needs Job Type: Full-time Work Location: In person Benefits: Dental insurance Health insurance Paid time off Vision insurance Atwork Personnel is an equal opportunity employer and is committed to creating a diverse and inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. All employment decisions are based on qualifications, merit, and business needs. Atwork Personnel is dedicated to ensuring equal access to opportunities and a respectful workplace for everyone.
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Contact Center Member Representative I
6 days ago
Miami, FL, United States Educational Federal Credit Union Full timeDuties and Responsibilities include: • Handle general member inquiries, including balance inquiries, transaction history, and account details. • Process fund transfers and check orders. • Assist members with online banking and mobile app support. • Provide basic product and service information, referring members to specialists when needed. • ...
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Contact Center Member Representative I
2 weeks ago
Miami, FL, United States Educational Federal Credit Union Full timeDuties and Responsibilities include: • Handle general member inquiries, including balance inquiries, transaction history, and account details. • Process fund transfers and check orders. • Assist members with online banking and mobile app support. • Provide basic product and service information, referring members to specialists when needed. • ...
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Contact Center Member Representative I
1 week ago
Miami, FL, United States Educational Federal Credit Union Full timeDuties and Responsibilities include: • Handle general member inquiries, including balance inquiries, transaction history, and account details. • Process fund transfers and check orders. • Assist members with online banking and mobile app support. • Provide basic product and service information, referring members to specialists when needed. • ...
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Contact Center Member Representative I
12 hours ago
Miami, FL, United States Educational Federal Credit Union Full timeDuties and Responsibilities include: • Handle general member inquiries, including balance inquiries, transaction history, and account details. • Process fund transfers and check orders. • Assist members with online banking and mobile app support. • Provide basic product and service information, referring members to specialists when needed. • ...
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Senior Database Administrator
2 weeks ago
Miami, FL, United States Ensono Full timeSenior Database Administrator - QREPRemote - United StatesJR012585 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform...
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Senior Database Administrator
4 days ago
Miami, FL, United States Ensono Full timeSenior Database Administrator - QREPRemote - United StatesJR012585 At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform...
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HRA Call Center Agent
2 weeks ago
Miami, FL, United States Independent Living Systems LLC Full timeWe are seeking an HRA Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The HRA Call Center Agent plays a...
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Miami, FL, United States Contact Government Services LLC Full timeSenior Relativity Senior Systems Administrator Miami, FL / Remote / Hybrid / Tampa, FL Employment Type: Full Time Department: Legal/IT We are seeking a Senior Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems. CGS brings motivated, highly skilled, and...
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Relativity Senior Systems Administrator
7 days ago
Miami, FL, United States Contact Government Services LLC Full timeRelativity Senior Systems Administrator Miami, FL / Hybrid / Remote / Tampa, FL Employment Type: Full Time Department: Legal/IT We are seeking a Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems. CGS brings motivated, highly skilled, and creative people...
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Miami, FL, United States Contact Government Services LLC Full timeSenior Relativity Senior Systems Administrator Miami, FL / Remote / Hybrid / Tampa, FL Employment Type: Full Time Department: Legal/IT We are seeking a Senior Relativity Sr. Systems Administrator to join our team! You will handle a variety of projects to support and improve the organization's network systems. CGS brings motivated, highly skilled, and...
