Food Service Worker/Café Manager

7 days ago

New Britain, CT, United States CW RESOURCES Full time
Nourishing Community, One Plate at a Time - APPLY TODAY.

Copy and paste the link to watch our video to learn more about our Meals on Wheels positions: https://tinyurl.com/39azfzws

RW Solutions is looking for an enthusiastic and dedicated Café Manager to join our dynamic team In this role, you'll help ensure the café runs smoothly while upholding food safety standards and fostering a warm, welcoming environment for our guests.
  • Make sure meal service runs smoothly and efficiently during open hours.
  • Support volunteers by guiding them on food safety, customer service, and job-specific tasks.
  • Regularly check food temperatures and sanitation to meet health standards.
  • Help serve meals promptly, ensuring seniors' dietary needs are met and guests are satisfied.
  • Promote a positive team environment by modeling great customer service, food quality, and teamwork.
  • Greet guests warmly, address concerns, and maintain a welcoming atmosphere.
  • Monitor guest feedback and resolve complaints or suggestions to improve the dining experience.
  • Manage reservations and pre-ordered meals, ensuring they're accurate and prepared on time.
  • Keep track of food supplies, place orders when needed, and ensure.
What You'll Need:
  • Must have a valid driver's license with clean driving record.
  • Experience in food service or hospitality (e.g., serving, prep, or kitchen support).
  • Basic knowledge of food safety and sanitation practices.
  • Strong interpersonal and customer service skills
  • Positive attitude and willingness to learn.
Bonus If You Have These Skills:
  • Comfortable guiding volunteers and supporting a team environment.
  • Organized and detail-oriented, especially with inventory and meal tracking.
  • Familiarity with health regulations and dietary accommodations.
  • Basic computer skills for logging donations, inventory, and communication.
Why You'll Love This Job
  • You'll be a part of a mission-driven team that values your hard work and helps you grow.
  • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
  • Opportunities for advancement-grow your career with us
Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

Physical & Environmental Demands:
  • The manager must be able to stand and walk for extended periods during meal preparation and service.
  • The role requires lifting and carrying items such as food supplies, boxes, and kitchen equipment weighing up to 25 pounds.
  • The manager must be able to bend, stoop, and reach to access storage areas and assist with cleaning tasks.
  • The position involves repetitive motions such as chopping, stirring, and dishwashing.
  • The manager must have the physical stamina to work in a fast-paced environment, especially during peak meal times.
  • The ability to respond quickly and effectively in emergency situations, such as falls or medical incidents, is essential.
  • The manager will work in a kitchen environment with exposure to heat, steam, and cooking odors.
  • The manager may be exposed to cleaning chemicals and must follow safety procedures when using them.
  • The position requires maintaining a calm and professional demeanor in a potentially noisy or busy setting.
  • The work environment may include interactions with individuals who have mobility challenges, cognitive impairments, or special dietary requirements.
  • Reasonable accommodations can be provided.
Join the team that makes every meal matter APPLY today

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Company Overview: RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Copy and paste the link below into your web browser to view the posters pertaining to:
  • Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
  • CW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
  • Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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