Customer Outreach Specialist

1 week ago

Temple Terrace, FL, United States Jobs - PTS Advance Full time

Details:

The customer outreach specialist will facilitate the acquisition of land and property rights for public and private infrastructure projects, like roads, utilities, and pipelines

Duties/Responsibilities
• Act as a positive point of contact for customers
• Assist with researching public records to determine property ownership
• Research client customer information systems for customer and ownership
information
• Collect and document receipt of executed documents
• Review project requirements and report deficiencies
• Adhere to safety standards and procedures (i.e. use of PPE, etc.)
• Document landowner communications
• Prepare and review easements
• Serve as a notary in acknowledgment of legal signatures
• Communicate effectively to colleagues and customers
• Meet weekly goals set with Manager
• Optimize use of time by scheduling appointments when possible, research
efficient routes, etc.
Minimum Qualifications
• Frequent local travel
• The physical ability to walk short distances multiple times a day (i.e. outdoors,
from a vehicle to a customer meeting location, sometimes in inclement weather)
• Excellent customer service skills
• Proficient in English is required
• Bilingual is preferred
• Ability to engage in small talk and talk with strangers (over the phone and in
person)
• Ability to drive local and long distances on a regular basis
• Ability to get in and out of the car multiple times a day between customer
meetings
• Proficient use of Microsoft Word, Excel & Outlook
• Basic Process and flowchart skills.
• Valid Driver License required
Physical Qualifications
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 25 pounds at a time
• Prolonged periods outside conducting field work

  • Customer Service Experience Required
  • Pay Rate: up to $24/hr depending on experience and education.
  • Medical Benefits, PTO, Holiday Pay
  • Non - commission based role (salary)
  • Company Vehicle and Gas Card provided - Driving required
  • Opportunity for overtime available
  • New Grads Encouraged to Apply
  • Hospitality Encouraged to Apply
  • Customer Service Encouraged to Apply

#IND1

Job ID#:

67092

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