Customer Service Representative
6 days ago
We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities- Manage and respond to customer emails in a timely and organized manner.
- Focus on different customer needs and prioritize accordingly.
- Maintain accurate alphanumeric data entry.
- Utilize ERP systems for efficient data management.
- Collaborate with the team to handle difficult scheduling and customer interactions.
- Retain information about numerous part numbers and products.
- Proficiency in data entry and customer service.
- Strong organizational skills with attention to detail.
- Experience with Microsoft Word, Excel, and ERP systems.
- Ability to quickly learn and retain processes.
- Excellent written and verbal communication skills.
- Outgoing personality with the ability to work well with others.
- Administrative support experience is a plus.
- No degree needed; relevant experience is more important.
- Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location: This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits: The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Carlsbad, CA.
Application Deadline: This position is anticipated to close on Jan 26, 2026.
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